Sr. Project Manager

Think Consulting; Columbus (OH); On-site; USD 120,000 - 170,000; Full time

Job summary

Think Consulting is seeking an experienced IT Program Manager in Columbus, OH, capable of delivering large-scale enterprise initiatives. You will own ERP consolidation programs, CRM implementations, data platform build-outs, and cross‑functional integration efforts across the enterprise.

You will drive planning, governance, and delivery cadence, partnering with finance, operations, and AI teams. Remote work is available with up to 25% travel; EST/CST time zones preferred.

Qualifications

• Bachelor's degree required or equivalent practical experience.
• 7+ years managing enterprise IT projects and programs with multi workstreams and seven-figure budgets.
• Experience delivering ERP/CRM/data-platform projects from planning through go-live and stabilization.

Responsibilities

• Own end-to-end delivery of enterprise IT projects and programs including scope, schedule, budget, resourcing, risk, change control, testing, cutover, and stabilization.
• Lead the highest-complexity initiatives such as ERP consolidation, CRM implementation, data platform build-out, and integration projects.
• Develop realistic integrated schedules that reflect operating availability and fiscal constraints; manage risks and issues with clear ownership.
• Own project financials, including estimates to complete and milestones; validate vendor invoices against milestones.
• Drive user acceptance testing, training, cutover, and adoption with business partners; embed change management in delivery.
• Manage post-acquisition IT integration workstreams, data migration, and system rationalization.

Skills

Project management

Stakeholder management

Budgeting & forecasting

Risk & issue management

Change management

Cross-functional leadership

Vendor management

Education

Bachelor's degree in information systems, computer science, engineering, construction management, business, or equivalent practical experience

Tools

ERP systems

CRM implementations

Job description

100% Remote: EST/CST preferred
Travel: Up to 25% across operating company and project sites (Ohio, Virginia, Texas)

About the Role

In under two years, Our Client has stood up a modern cloud data platform, brought a new enterprise data and analytics environment live, implemented a corporate financial planning system, launched an enterprise CRM selection, and begun consolidating multiple ERP environments. This is a hands-on delivery role, not an administrative one. You will personally run the largest and most cross-functional IT programs - ERP consolidation workstreams, CRM implementation, data platform build-out, integration and AI initiatives - while establishing the project management standards, intake process, and reporting cadence a growing IT function needs. Success is measured in delivered outcomes and credible commitments: business sponsors who know what they are getting and when, and project teams that are not surprised.

Key Responsibilities

Project & Program Delivery

• Own end-to-end delivery of assigned enterprise IT projects and programs - charter, scope, schedule, budget, resourcing, risk, change control, testing, cutover, and post-go-live stabilization.
• Serve as lead project manager on the highest-complexity initiatives in the portfolio, including ERP consolidation workstreams, the enterprise CRM implementation, data platform and integration build-out, and infrastructure or M&A integration projects.
• Build and maintain realistic integrated schedules that reflect operating company availability, seasonal field workload, and fiscal-year and month-end constraints - not idealized plans.
• Run disciplined risk and issue management with named owners, escalation thresholds, and decision logs; elevate early rather than absorbing slippage silently.
• Own project financials - estimate to complete, forecast versus approved budget, capital versus expense treatment, and vendor invoice validation against milestones.
• Drive user acceptance testing, training, cutover, and adoption planning with the business, treating change management as part of delivery rather than an afterthought.
• Manage post-acquisition IT integration projects as the organization continues to acquire, including system rationalization, user onboarding, and data migration.

PMO Practice & Governance

• Establish and operate the IT project intake, prioritization, and demand management process so the portfolio is sequenced against capacity rather than by whoever asks loudest.
• Define and maintain the project management standards for IT - lifecycle stage gates, templates, estimating norms, RAID discipline, status reporting, and closeout criteria - sized to a lean function, not a bureaucracy.
• Produce executive-level portfolio reporting for the VP of Information Technology and business leadership: status, milestones, spend, risks, and dependencies across the portfolio in one consistent view.
• Maintain the cross-project dependency map - the ERP, CRM, data platform, and integration programs share the same people, systems, and cutover windows.
• Mentor project coordinators, analysts, and IT leads who run smaller efforts, raising delivery consistency across the department.
• Contribute to annual IT planning, capital request preparation, and multi-year roadmap sequencing.

Data & Integration Projects

• Lead projects that depend on data as the deliverable, not just the byproduct - reporting migrations, master data cleanup, data warehouse build-out, and analytics rollouts.
• Plan and manage data migration and data conversion workstreams across multiple ERP environments, including extract, cleanse, map, load, and reconciliation cycles with business sign-off at each stage.
• Partner with the data and integration teams to schedule integration platform work, retire point-to-point integration debt, and sequence API-based patterns alongside application projects.
• Build data quality, master data, and reconciliation acceptance criteria into project plans so systems go live on trusted data - one customer definition, one work order process, one employee record.
• Coordinate reporting and analytics deliverables with the data team so business users have reporting ready at go-live, not months after.
• Ensure projects produce the documentation, lineage, and access controls needed to withstand sponsor and transaction diligence.

AI & Emerging Technology

• Manage delivery of AI initiatives across the portfolio - enterprise AI assistant rollout and adoption, document and submittal automation, field and service workflow assistants, estimating and takeoff support tools, and AI-assisted reporting.
• Run AI use case intake and evaluation with a consistent framework: business problem, data readiness, expected benefit, risk, cost to run, and how success will be measured - so pilots are chosen deliberately rather than by vendor pitch.
• Insist on the prerequisites before AI projects start - governed data, documented lineage, defined access controls, and a named business owner - coordinating with the data and cybersecurity functions.
• Manage responsible-use guardrails in partnership with cybersecurity, legal, and HR: acceptable use, data residency and confidentiality, customer and employee data handling, and human review of AI output where it touches contracts, safety, or pricing.
• Drive AI projects past the pilot stage into measured production adoption, including training, workflow redesign, and benefit tracking; recommend shutting down pilots that do not earn their keep.
• Track the AI capabilities arriving natively in the ERP, CRM, EPM, and productivity stack, and sequence them into the roadmap rather than building custom equivalents.

Stakeholder & Vendor Management

• Act as the primary delivery contact for business sponsors across Our Client's operating companies - finance, operations, service, preconstruction, HR, and field leadership.
• Manage implementation partners, systems integrators, and software vendors against statements of work, milestones, deliverable quality, and knowledge transfer commitments.
• Negotiate and control scope with vendors and sponsors alike, and hold partners accountable to committed timelines without damaging the relationship.
• Translate between technical teams and non-technical stakeholders, including field and shop personnel who will use the systems.

Portfolio & Technical Environment

The successful candidate will manage projects in and be expected to develop working fluency across the following environment:

• ERP – Multiple ERP platforms across operating companies (consolidation in progress)
• CRM – Enterprise CRM selection in progress; incumbent operating-company CRMs across the portfolio
• Data Platform – Modern cloud data lakehouse/warehouse platform
• BI & Reporting – Enterprise and self-service business intelligence tooling
• Governance & MDM – Enterprise data governance platform; MDM across customer, vendor, project, employee
• Integration – iPaaS integration platform; API-based patterns
• Financial Planning – Enterprise performance/financial planning management system
• Productivity & AI – Modern productivity suite with enterprise AI assistant capability
• PM Tooling – Standard enterprise project and portfolio management tooling; collaboration platform for project teams

Candidates with deep Microsoft-stack experience (Fabric, Power BI, Purview, Microsoft 365) will be especially well-matched, but the core requirement is enterprise program delivery depth - not a specific vendor stack.

Required Qualifications

• Bachelor's degree in information systems, computer science, engineering, construction management, business, or equivalent practical experience.
• 7+ years managing enterprise IT or technology-enabled business projects, including at least 3 years leading programs with multiple concurrent workstreams and a seven-figure combined budget.
• Demonstrated ownership of at least one full-lifecycle enterprise application implementation - ERP, CRM, HRIS, EPM, or comparable - from selection or planning through go-live and stabilization.
• Working command of both traditional and iterative delivery methods, and the judgment to apply the right one; comfort operating without a large PMO behind you.
• Practical experience managing data migration, integration, or reporting workstreams, including reconciliation and business sign-off.
• Command of project financials - budgeting, forecasting, estimate to complete, and vendor milestone validation.
• Track record managing implementation partners and software vendors against contracted scope and deliverables.
• Ability to hold a credible delivery conversation with a CFO and a field superintendent on the same day.
• Willingness to travel across operating company and project locations as needed.

Preferred Qualifications

• Experience in construction, MEP, specialty trades, industrial services, or another project-based, field-heavy business.
• Experience in a multi-operating-company or acquisitive environment, including post-acquisition system and data integration.
• Direct experience on an ERP consolidation or multi-ERP rationalization program.
• Experience delivering AI or automation projects into production - enterprise AI assistants, document automation, or workflow assistants - including adoption and benefit measurement.
• Familiarity with a modern cloud data and productivity stack and with an iPaaS platform.
• Experience standing up project intake, prioritization, or portfolio reporting where little process previously existed.
• PMP, PgMP, PMI-ACP, Certified ScrumMaster, or Prosci change management certification.
• Experience with field technology - mobile service, dispatch, timekeeping, or project management platforms used in the trades.

First-Year Success Measures

• Project intake and prioritization process live, with a single ranked portfolio view reviewed on a regular cadence with IT and business leadership.
• Consistent portfolio reporting in place - status, milestones, budget, and risk - trusted enough that sponsors stop asking for side updates.
• Assigned major programs delivered to committed scope and schedule, or re-baselined early with documented sponsor agreement rather than late surprises.
• Data migration and reconciliation for at least one major system cutover completed with business sign-off and no post-go-live data credibility disputes.
• AI use case intake framework in operation, with at least two initiatives moved from pilot to measured production adoption and unproductive pilots retired.
• Project management standards, templates, and closeout discipline documented and used across the IT department, not just by you.
• Vendor and partner performance actively managed, with milestone-based invoicing and demonstrated knowledge transfer to internal staff.

Key Competencies

• Delivers rather than administrates - owns the outcome, not just the status report.
• Tells the truth about schedule and risk early, including when the news is unwelcome.
• Comfortable operating in a growing environment with incomplete inputs, competing priorities, and shifting scope.
• Builds capability rather than dependency - leaves standards, documentation, and trained people behind.
• Credible with engineers, executives, and field personnel alike.
• Collaborative across IT pillars - applications, data, integration, cybersecurity, and AI.
• Pragmatic about process: enough rigor to be predictable, not so much that delivery slows

Equal Opportunity Employer, including disability and protected veteran status