Sr. Project Manager

Velocitor Solutions; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Velocitor Solutions is seeking a Project Manager in Charlotte, NC to ensure successful delivery of software projects with direct client management, both in-person and virtual. You will understand client use cases, define scope, and drive projects from initiation to closure.

The role requires a technical background, SDLC experience, and the ability to manage multiple projects while maintaining strong client relationships and delivering tangible value. Travel up to 30% may be required.

Qualifications

• Bachelor’s degree required.
• Minimum of 5 years in Technical Project Management or equivalent.
• Experience managing software projects through SDLC.
• Strong client management and communication skills.
• Ability to manage multiple projects concurrently and meet deadlines.
• Proficiency with MS Office tools and project management software.

Responsibilities

• Face-to-face and virtual client management for software implementations.
• Manage and execute multiple projects from initiation to closure.
• Own project outcomes and align with client expectations and value delivery.
• Gather client use cases and requirements to shape project scope.
• Create work breakdown structures, schedules, and formal project plans.
• Coordinate internal progress to meet milestones and deliverables.
• Create and manage tickets for client-requested features and user stories.
• Prioritize work and optimize team time and effort.
• Identify and mitigate risks and issues; communicate with stakeholders.
• Develop presentations and demos to articulate project value and progress.
• Drive Change Management procedures for projects.
• Maintain project artifacts and versioning.

Skills

Technical project management

Software project management

Client management

Risk management

Stakeholder communication

Requirements gathering

SDLC understanding

Multitasking

Presentation skills

Education

Bachelor’s degree

Tools

Microsoft Project

Excel

Word

Outlook

SharePoint

Job description

Job Details: Job Location: Charlotte, NC 28217, Position Objective:

We are looking for a Project Manager who can ensure the successful delivery of projects that meet or exceed client expectations. The ideal candidate will excel in direct client management, both in-person and virtually, and proactively understand client-specific use cases and requirements. Technical background with experience managing software projects through an SDLC required.

Supervisor:

Project Services Manager

Supervisory Responsibilities:

Not applicable; individual contributor

Summary of Position:

The Project Manager plays a pivotal role within our organization, responsible for ensuring the successful delivery of projects that meet or exceed client expectations. This role involves direct client management, both face-to-face and virtually, and requires a proactive approach to understanding client-specific use cases and requirements.

Responsibilities:

• Face-to-face and virtual client management for software implementations
• Manage and execute multiple simultaneous projects from initiation to closure
• Take ownership and be accountable for project outcomes, ensuring they align with client expectations and deliver tangible value
• Collaborate and work closely with clients to gain insights into their unique use cases and requirements, shaping the project's objectives and scope.
• Gather effort estimates, prepare work breakdown structures, and define project schedules in a formal project plan
• Coordinate and track the internal progress of the project, ensuring milestones and deliverables are met in a timely manner
• Create and manage tickets for client-requested features, ensuring a clear understanding of user stories and business requirements
• Prioritize work to best meet deadlines and proactively optimize teams' time and effort
• Identify, manage, and mitigate risks and issues, providing proactive communication to stakeholders and clients
• Develop and conduct presentations and demos, and other formal communications, to articulate project value and progress
• Drive the Change Management procedures for assigned projects
• Maintain Project Artifacts and implement versioning procedures throughout team
• Maintain effective communication channels with both internal and external stakeholders, ensuring transparency and alignment
• Provide escalation management by addressing and resolving client escalations efficiently, while maintaining client satisfaction
• Provide internal training and mentoring on Project Management best practices

Qualifications: Education, Experience and Skills Required:

• Bachelor’s degree and a minimum of 5 years of experience in Technical Project Management or the professional equivalent.
• 3-5 years of proven experience in a demanding project management role within the software technology and IT solutions arena
• Demonstrated ability to manage complex projects and multitask effectively
• Strong organizational and project management skills with demonstrated ability to prioritize and manage multiple small projects concurrently
• Experience facilitating communication across all areas of the organization
• Excellent written and verbal communication skills
• Strong interpersonal skills and professional attitude, with an ability to manage client relationships effectively
• Excellent presentation skills, with experience in developing and delivering formal communications
• Strong understanding of business needs
• Experience in risk management and escalation handling
• Proficiency in MS Office, specifically Excel, Word, Outlook and Project, SharePoint experience preferred
• Ability to create clear and concise user stories and business requirements
• Strong understanding of business needs
• Detail oriented and able to work well under pressure and meet deadlines
• Self-starter with good follow-through, able to take direction

Working conditions:

Main office – Blairhill Road

Travel may be required up to 30% of the time.

Although Project Managers generally work regular office hours, after-hours and weekend work is required based on project and client needs.