Sr. Program Specialist, Analyst Relations

logicmonitor; Austin (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

LogicMonitor, a leading AI-first hybrid observability platform, is seeking a Sr Program Specialist, Analyst Relations to drive the day-to-day operations of our analyst relations function. You will coordinate analyst briefings, research calendars, and cross-functional deliverables while ensuring timely, scalable processes and stakeholder alignment.

Ideal candidates bring 5+ years in program management or analyst relations within B2B enterprise software, with strong communication and

Qualifications

• 5+ years in program/marketing operations, analyst relations, or related function within B2B enterprise software.
• Proven ability to manage multiple concurrent programs with stakeholders, deadlines, and priorities.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Own Analyst Relations program execution: coordinate briefings, inquiries, and events.
• Coordinate industry research with firms like Gartner/IDC/Forrester and ensure timely submissions.
• Drive cross-functional execution with Product Marketing, PM, and Sales.
• Build operational excellence with plans, calendars, and SOPs.
• Measure KPIs and report on program progress and impact.
• Identify opportunities to streamline workflows and improve processes.
• Support executive engagements with briefing logistics and materials.

Skills

Program management

Cross-functional coordination

Analyst Relations

Communication skills

Organizational skills

Job description

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at LogicMonitor, check out our Careers Page .

What You’ll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

As the Sr Program Specialist, Analyst Relations , you'll help manage the day-to-day programs and operations that enable a best-in-class Analyst Relations function. You'll coordinate analyst briefings and inquiries, manage research calendars, oversee deliverables for analyst evaluations, track program metrics, and ensure cross-functional initiatives remain organized and on schedule.

You’ll serve as the operational backbone of the Analyst Relations team: building scalable processes, maintaining program visibility, and helping transform complex initiatives into well-executed programs. Success in this role requires exceptional organization, attention to detail, communication skills, and the ability to keep multiple stakeholders aligned around common goals.

While previous Analyst Relations experience is a plus, it is not required . We're looking for someone with strong program management skills, experience coordinating cross-functional initiatives, and a passion for operational excellence.

Here’s a closer look at this key role:

• Own Analyst Relations Program Execution: Coordinate the ongoing cadence of analyst briefings, inquiries, advisory sessions, industry events, and research participation by managing schedules, timelines, agendas, deliverables, and follow-up actions.
• Coordinate Industry Research: Manage project plans for analyst evaluations including Gartner, IDC, Forrester, GigaOm, EMA, ISG, and other firms by coordinating contributors, tracking milestones, facilitating reviews, and ensuring timely submissions.
• Drive Cross-Functional Execution: Partner closely with Product Marketing, Product Management, Corporate Marketing, Executive Staff, Customer Marketing, Sales, and other stakeholders to coordinate deliverables supporting Analyst Relations initiatives.
• Build Operational Excellence: Maintain project plans, annual calendars, analyst databases, relationship tracking, knowledge repositories, documentation, and standard operating procedures that improve consistency and scalability across the Analyst Relations function.
• Measure Program Success: Track and report on Analyst Relations KPIs including briefing activity, report publication schedules, analyst engagements, competitive coverage, and overall program performance.
• Improve Processes: Continuously identify opportunities to streamline workflows, automate repetitive tasks, improve documentation, and enhance the efficiency and effectiveness of the Analyst Relations program.
• Support Executive Engagements: Coordinate executive briefing logistics, prepare meeting materials, develop timelines, manage follow-up activities, and ensure executives are well-prepared for analyst interactions.

What You’ll Need:

• 5+ years of experience in program management, project management, marketing operations, product marketing, communications, Analyst Relations, or a related function within a B2B enterprise software company.
• Demonstrated ability to manage multiple concurrent programs involving numerous stakeholders, competing priorities, and tight deadlines.
• Exceptional organizational skills with outstanding attention to detail.
• Excellent written and verbal communication skills.
• Proven ability to build trusted r