Sr Program Services Manager (Healthcare)

Vizient, Inc.; Centennial (CO); Hybrid; USD 89,000 - 156,000; Full time

Job summary

Vizient, Inc. is seeking a program leader to oversee cross-functional execution across the Assurance portfolio.

You will translate strategy into action for client programs, launches, implementation, contracting, and compliance while coordinating with suppliers, field teams, analytics and marketing. You will develop scalable processes, dashboards, and materials to strengthen program performance and client value, manage inquiries and relationships, and identify opportunities for additional

Qualifications

• Requires relevant degree; 5+ years experience in healthcare or supply chain preferred.
• Strong Excel skills and data analysis ability are essential.
• Excellent verbal, written, and presentation skills; ability to travel.
• Onsite Hybrid 3 days a week; Irving TX & Centennial CO locations.

Responsibilities

• Drive enrollment, onboarding, participation and compliance across Vizient Reserve programs.
• Analyze client purchasing data to identify compliance gaps and opportunities.
• Support category launches, client expansion, and program adoption with cross-functional teams.
• Create presentations, training materials, FAQs, and talking points for clients and internal teams.
• Manage client inquiries, product access issues, shortages, substitutions, and escalations.
• Maintain trackers, dashboards, and performance metrics to monitor execution.
• Support data collection and automation initiatives across Assurance programs.
• Cultivate ongoing client relationships and seek opportunities for additional services.
• Recommend improvements to processes, tools, and client experience.

Skills

Excel proficiency

Communication skills

Presentation skills

Travel willingness

Healthcare/supply chain domain

Education

Relevant degree preferred

5+ years of relevant experience

Job description

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will provide broad program leadership across the Assurance portfolio, translating strategy into execution across client programs, new solution launches, implementation, contracting, compliance, and emerging business priorities. You will connect cross-functional teams, drive execution, resolve operational gaps, and develop scalable processes that strengthen program performance and client value.

Responsibilities:

• Drive client enrollment, onboarding, participation, and compliance across Vizient Reserve programs, including pharmacy and new categories.
• Analyze client purchasing and participation data to identify compliance gaps, conversion opportunities, and recommended action plans.
• Support category launches, client expansion, and program adoption by coordinating with suppliers, field teams, contracting, sourcing, analytics, and marketing.
• Develop presentations, training, webinars, FAQs, talking points, and other program materials to educate clients and internal teams.
• Manage client and supplier inquiries, ordering challenges, product access, shortages, substitutions, allocations, and escalations.
• Maintain program trackers, dashboards, pipeline reports, compliance records, and performance metrics to monitor program execution.
• Support Reserve, Critical Supplies Management, and broader Assurance program execution, including data collection and automation initiatives.
• Manage ongoing client relationships and identify opportunities for additional services, category participation, and advisory work.
• Recommend improvements to program processes, tools, communications, and client experience to support scalability and effectiveness.

Qualifications:

• Relevant degree preferred.
• 5 or more years of relevant experience required.
• Experience in healthcare or supply chain required.
• Ability to translate business needs into innovative, actionable plans and new service offerings that advance business objectives.
• Strong proficiency in Microsoft Excel required.
• Experience in a group purchasing organization (GPO) environment preferred.
• Excellent verbal, written, and presentation skills.
• Willingness to travel.
• Position is Onsite Hybrid 3 days a week. Location Irving TX & Centennial CO.

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Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $88,900.00 to $155,500.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.