Sr. Program manager, Relay Fleet Tech (Fulfillment & Operations)

Amazon; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

RSUs

401(k) matching

Health insurance

Job summary

Amazon is seeking a Sr. Program Manager to drive end-to-end program delivery across cross-functional teams, including product, tech, and external vendors.

The role emphasizes risk mitigation, stakeholder communication, and roadmap ownership for Relay Fleet Tech within Transportation Technology Services. Ideal candidates excel in delivering complex programs, managing dependencies, and aligning priorities while maintaining quality and schedule commitments.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Work with external vendors on tech integrations and testing for launch.
• Build, develop and manage the product roadmap for products supported by internal and external analysis.
• Partner with engineering teams on product delivery, identifying and mitigating risks to ensure delivery and efficient use of resources.
• Build relationships with product managers, business intelligence, and engineers to deliver on the roadmap.
• Collaborate with internal Amazon business teams to define new requirements.
• Contribute to team’s yearly product plans and own product and program updates for stakeholders and quarterly reviews.
• Manage and oversee cross-functional launches and programs, ensuring successful delivery.
• Develop, implement, and oversee metrics for products, ensuring clear visibility of milestones and performance.

Skills

Program management

Data-driven

Stakeholder communication

Cross-functional collaboration

Education

Master's degree/MBA

Tools

AI tools

Job description

Job ID: 10475709 | Amazon.com Services LLC

Amazon is seeking an exemplary Sr. Program Manager with strong business acumen and the ability to partner effectively with stakeholders, product, and tech teams to drive program delivery end-to-end. The ideal candidate will develop in-depth business understanding, perform deep‑dives into complex problems, and proactively identify and mitigate risks before they become blockers.

We are looking for candidates who are excellent communicators, self‑motivated, flexible, hardworking, and who like to have fun. The complexity of this role goes well beyond basic project tracking. It involves coordinating cross‑functional workstreams, managing dependencies across teams, driving alignment on priorities, and ensuring delivery milestones are met with quality.

Job Description

• Work with external vendors on tech integrations and testing for launch
• Build, develop and manage the product roadmap for products supported by internal and external analysis.
• Partner with engineering teams on product delivery, identifying and mitigating against risks as they arise to ensure product delivery and efficient use of resource.
• Actively build relationships with product managers, business intelligence, and engineers to deliver on your product roadmap.
• Collaborate with internal Amazon business teams to define new requirements.
• Contribute to the team’s yearly product plans, and own product and program update for stakeholders and quarterly reviews.
• Manage and oversee various cross‑functional launches and programs, ensuring successful delivery.
• Develop, implement, and oversee metrics for products, ensuring clear visibility of milestones and product performance.

About the team

Relay Fleet Tech, part of Transportation Technology Services (TTS), builds hardware and software products that improve safety, reduce cost, and maximize uptime for Amazon's global transportation fleet. We serve trucking companies and internal fleet teams by integrating with external maintenance vendors, automating manual workflows, and leveraging AI to simplify fleet maintenance at scale.

We're a team of builders who think like owners — designing elegant, low‑cost solutions to complex operational problems. Our systems are highly secure, highly reliable, and operate at massive scale while delivering industry‑leading precision.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large‑scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.