Sr. Program Manager, Planning & Strategy, AMZL ORBIT

Amazon; Austin (TX); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is hiring a Principal Program Manager to lead AMZL-wide strategy and business planning for Last Mile operations. You will partner with senior leaders, PMO, and global teams to shape initiatives, roadmaps, and performance across multiple regions.

The role requires strong program management, analytical skills, and the ability to navigate ambiguity in a fast-paced environment. You will influence remote and cross-functional teams while delivering measurable outcomes.

Qualifications

• 8+ years of program or project management experience.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience using data and metrics to determine and drive improvements

Responsibilities

• Prepare and present business reviews to senior leaders with clear justification for new ideas.
• Communicate strategy and project status to executives on a regular cadence.
• Gather data requirements and drive high-quality data insights across teams.
• Think big and develop new ideas while maintaining high standards for impact.
• Collaborate with cross-functional teams and partner with stakeholders to drive roadmaps.

Skills

Program management

Executive communication

Data-driven improvements

Education

MBA

Tools

AI tools

Job description

Description

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Last Mile team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner to deliver a smile for our customers.

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Last Mile team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner to deliver a smile for our customers.

Amazon Logistics is looking for a Principal Program Manager to lead AMZL-wide strategy and business planning in support of AMZL projects, products and workstreams. This role will act as the strategic partners for senior leaders across the organization. The Principal Program Manager will work closely with the PMO team to support the business review cadence, OP1/OP2, and drive the alignment across teams. They will also partner closely with key stakeholders teams and Operations Leadership, while also maintaining critical partnership with global teams to share and adopt best practices.
The Principal Program Manager will utilize advanced business and technical writing skills, program management background combined with a fluent understanding of current technologies and operations. They can develop and drive strategic initiatives and can also roll up their sleeves, dig in and get the job done. The candidate will need to be comfortable with high velocity business judgment, ability to influence cross-functional and remote teams, a customer-centric and creative mindset and advanced analytical skills are essential. This opportunity requires excellent program management, prioritization, and communication skills, as well as the ability to navigate ambiguity.

Key job responsibilities

• Effective business writing: writing white papers or technical documents to justify why new ideas should be implemented and communicate business reviews to senior leaders.
• Executive communication
• Gathering and understanding data requirements, working with the team to achieve high quality data insights
• Thinking big by developing and nurturing new ideas, while simultaneously applying high standards to weed out ideas that are less impactful
• Collaborating and influencing team members, working with development teams and other business groups, and presenting projects to senior leadership on a regular basis
• Mentor other program managers on the team to drive best practices across the org and teams
• Partnering to build and execute on new initiatives and product roadmaps each year
• Compiling, managing, and reporting on project metrics and being responsible for leading many high profile meetings to align on project requirements
• Building relationships and identifying with stakeholders across the organization
• Having the technical aptitude to quickly grasp complex technical issues and communicate directly with technical teams
• Understanding how to thrive in ambiguous environments and lead other teams without line of sight to a clear solution in the short term

About The Team

Business Intelligence and Analytics (BI&A) for Amazon Logistics (AMZL) is responsible for driving metrics WW parity across NA, EU and Japan. In addition, this team supports the Planning and Execution Organization to get insights on Operations and focus on Impactful areas. Providing Insights is critical in today's world where the is abundance of metrics and data available. With the growth of Last Mile and addition of new business in the Last Mile Space its exciting time to be part of this Org and make tangible impact of the AMZL Organization.

Basic Qualifications

• 8+ years of program or project management experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience using data and metrics to determine and drive improvements

Preferred Qualifications

• 5+ years of Business strategy or Non-Tech Program Management experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, TX, Austin - 115,600.00 - 160,000.00 USD annually
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Company

Amazon.com Services LLC
Job ID: A10494545