Sr. Program Manager - Operation GO NORTH

Monadnock Family Services; Keene (NH); On-site; USD 90,000 - 120,000; Full time

Job summary

Monadnock Family Services in Keene, NH seeks a Senior Program Manager to lead the GO NORTH initiative, guiding grant-funded projects, coordinating cross‑agency efforts, and ensuring timely delivery.

This role focuses on behavioral health initiatives, including CCBHC transformation, workforce development, and information technology modernization, while serving as a liaison among leadership, partners, and providers to improve access and outcomes.

Qualifications

• Master’s degree or higher in Public Health, Healthcare Administration, Human Services, or related field.
• Eight years of program management, project coordination, or related experience.
• Five years of experience in healthcare, preferably behavioral and/or community health.
• Experience coordinating multiple projects with diverse stakeholders.
• Experience with Certified Community Behavioral Health system of care and regulatory requirements.
• Experience with Information Systems Modernization.
• Ability to analyze program outcomes and use data to support decision‑making.
• Ability to manage grant‑related budgets and expenditures.
• Ability to work independently and collaboratively in a fast‑paced environment.
• High degree of self‑directedness and initiation.
• Strong organizational, communication, and problem‑solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Lead GO NORTH grant‑funded projects and initiatives.
• Oversee program outcomes and compliance.
• Provide high‑level project management to meet Federal timelines.
• Serve as a liaison among MFS leadership, community partners, and other healthcare providers.
• Advance innovative approaches to improve access, quality, and outcomes for behavioral health services in the Monadnock Region.

Skills

Organizational skills

Communication skills

Problem-solving

Written & verbal communication

Data-driven decisions

Budget management

Grant budgeting

Independent work

Stakeholder collaboration

Project coordination

Education

Master’s degree or higher in Public Health, Healthcare Administration, Human Services, or related field

Job description

Description

The Senior Program Manager for Operation GO NORTH provides leadership, coordination, and oversight of Monadnock Family Service’s (MFS) GO NORTH initiative. The Governor’s Office of New Opportunities & Rural Transformational Health (GO NORTH) program is intended to expand access to affordable and innovative health care in rural areas of New Hampshire. GO NORTH is funded by the Centers for Medicare and Medicaid’s Rural Health Transformation Fund Grant.

This Senior Manager-level position is responsible for guiding implementation of GO NORTH grant‑funded projects, overseeing outcomes and compliance, and providing high‑level project management to facilitate successful achievement of project goals within Federal timelines. The key projects that will fall under the Program Manager’s leadership align with the core scope of GO NORTH’s behavioral health initiatives. The initiatives are: CCBHC certification, workforce development, and advancing modernized information technology. The Program Manager also will serve as a key liaison among MFS leadership, community partners, and other healthcare providers. The goal of the external collaborations is to advance innovative approaches that improve access, quality, and outcomes for individuals receiving behavioral health services in the Monadnock Region.

This position is intended to support MFS’s GO NORTH initiatives, CCBHC transformation, and implementation efforts and is temporary in nature, with continuation dependent upon organizational needs and funding availability.

Requirements

Required

• Master’s degree or higher in Public Health, Healthcare Administration, Human Services, or a related field.
• Eight years of program management, project coordination, or related experience.
• Five years of experience working with the healthcare sector, preferably behavioral and/or community health.
• Experience coordinating multiple projects and collaborating with various stakeholders.
• Work experience or familiarity with Certified Community Behavioral Health system of care and regulatory requirements.
• Work experience or familiarity with Information Systems Modernization.
• Ability to analyze program outcomes and use data to support decision‑making.
• Ability to manage grant‑related budgets and expenditures.
• Ability to work independently and collaboratively in a fast‑paced environment.
• High degree of self‑directedness and initiation.
• Strong organizational, communication, and problem‑solving skills.
• Excellent written and verbal communication skills.

Preferred

• Experience in community mental health, CCBHCs, integrated care, rural health, or healthcare transformation initiatives.
• Experience with program implementation, quality improvement, and community partnership development.