Sr Program Manager, North America Selection Strategy

Amazon.com Services LLC; Seattle (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC is seeking a seasoned Program Manager to own cross-functional selection programs, including QBRs, sprint planning, and SME coordination. You will drive alignment across multiple VP organizations and technology partners, guiding flagship strategic goals with data-driven execution and stakeholder influence.

The role emphasizes automating processes, maintaining health metrics, and delivering clear narratives to senior leadership.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience in verbal and written communication for executive level leaders.
• Experience in automation or monitoring frameworks, deployment or development.
• Experience building cross-functional partnerships and influencing stakeholders without direct reporting authority.

Responsibilities

• Own lifecycle of complex, cross-functional selection programs including QBRs and sprint planning.
• Coordinate with 6+ VP orgs, category teams, and tech partners to align priorities and secure commitments.
• Lead strategic initiative management, driving goals from red to green through data-driven execution.
• Design and implement automation to move work from manual tracking to automated remediation.
• Define and maintain P0 metrics, ensure data quality, and build audit mechanisms for program health.
• Create concise narratives and status updates for leadership and stakeholders.

Skills

Program management

Data-driven decision making

Executive communication

Cross-functional collaboration

Stakeholder influence

Automation/monitoring

Education

Bachelor's degree

Master's degree/MBA (preferred)

Tools

SQL

Job description

Key job responsibilities

• Program Ownership: Own the lifecycle of complex, cross-functional selection programs, including Quarterly Business Reviews (QBRs), sprint planning, and Subject Matter Expert coordination. Author QBR narratives and present findings to L10+ leadership.
• Cross-Org Coordination: Align priorities, secure commitments, and drive execution across 6+ VP organizations, category teams, and technology partners. Negotiate resources and unblock teams to increase speed of delivery.
• Strategic Initiative Management: Own flagship strategic goals (e.g., Key SIC competitive coverage), converting goals from red to green through stakeholder influence, data-driven strategy, and systematic execution.
• Process Improvement & Automation: Identify, design, and implement mechanisms that move work from manual tracking to automated remediation (e.g., CBR methodology automation, SIC integration into RBS automation). Streamline and simplify processes for predictable delivery.
• Metrics & Reporting: Define and maintain P0 metrics, establish data quality standards, and build audit mechanisms to track program health and selection outcomes.
• Stakeholder Communication: Drive detailed discussions and high-level alignment with leadership, category teams, and tech partners. Produce clear, concise documents (narratives, status reports, PR/FAQs). Contribute to OP1/OP2.

A day in the life

Your morning starts by assessing priorities and keeping the right people aligned on milestones. By mid-morning, you're leading cross-org syncs, aligning teams on sprint priorities and clearing the path forward. Afternoons shift to writing mode, shaping QBR docs, pulling metrics, and pressure-testing your narrative before it reaches senior leadership. The rest of your day moves between strategic work (like scoping a new automation) and tactical follow-through (confirming timelines, tightening definitions). No two days look the same, but this role always comes back to influencing without authority, writing clearly through ambiguity, and driving programs toward measurable outcomes.

Basic Qualifications

• Bachelor's degree
• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience in verbal and written communication for executive level leaders
• Experience in automation or monitoring frameworks, deployment or development
• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship

Preferred Qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience with advanced use of SQL for data mining and business intelligence

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually