Sr. Technical Program Manager, Amazon Talent Solutions - High Volume Hiring

Amazon; Arlington (VA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC is seeking a Senior Technical Program Manager for High Volume Hiring (HVH) to lead cross-functional programs across WW Stores, AWS, Devices, and Talent Acquisition. You will shape the technical design and implementation of high-volume recruitment systems to improve speed-to-fill and candidate experience.

You will partner with engineering and business teams, manage release schedules, and drive KPI-driven processes while navigating scale, compliance, and diverse job

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams.
• 3+ years of software development experience.
• 5+ years of technical program management working with software engineering teams.
• Experience managing programs across cross functional teams.

Responsibilities

• Manage ambiguity and collaborate with stakeholders.
• Oversee lifecycle of a complex cross-functional program with considerable impact.
• Accountable for the overall strategy and driving teams to deliver.
• Understand the systems in your product or program space, scaling factors and architectural decisions.
• Align business and technical stakeholder needs and drive crisp decisions.
• Make smart trade-offs between time, effort and features.
• Partner with customers and engineering to set priorities.
• Assess development processes, test plans, and operations/maintenance needs.
• Streamline and/or eliminate excess process.
• Influence teams to decouple from dependencies and avoid outages.

Skills

Technical product mgmt

Engineering collaboration

Software development

Technical program mgmt

Cross-functional leadership

Job description

Description

High Volume Hiring (HVH) is a global organization building innovative recruitment and hiring products for Amazon's candidate selection and onboarding. Using modern technologies, we solve complex high-volume hiring challenges at scale. We build solutions that help Amazon maintain its customer-obsessed workforce by efficiently identifying, evaluating, and onboarding top talent. Our solutions handle massive recruitment volumes and manage diverse hiring workflows, country-specific regulations, and varied job requirements across Amazon's global operations. We provide end-to-end hiring capabilities that streamline candidate evaluation, automate selection processes, and accelerate time-to-hire across multiple job roles and business lines. We enable hiring managers and recruitment teams globally to identify qualified candidates, conduct efficient assessments, process applications at scale, and seamlessly transition successful candidates into Amazon roles. Our systems support the full candidate journey from application through onboarding, ensuring Amazon can rapidly scale its workforce while maintaining high hiring standards and compliance with local employment regulations.

Description

High Volume Hiring (HVH) is a global organization building innovative recruitment and hiring products for Amazon's candidate selection and onboarding. Using modern technologies, we solve complex high-volume hiring challenges at scale. We build solutions that help Amazon maintain its customer-obsessed workforce by efficiently identifying, evaluating, and onboarding top talent. Our solutions handle massive recruitment volumes and manage diverse hiring workflows, country-specific regulations, and varied job requirements across Amazon's global operations. We provide end-to-end hiring capabilities that streamline candidate evaluation, automate selection processes, and accelerate time-to-hire across multiple job roles and business lines. We enable hiring managers and recruitment teams globally to identify qualified candidates, conduct efficient assessments, process applications at scale, and seamlessly transition successful candidates into Amazon roles. Our systems support the full candidate journey from application through onboarding, ensuring Amazon can rapidly scale its workforce while maintaining high hiring standards and compliance with local employment regulations.

Key job responsibilities

• manage ambiguity and collaborate with stakeholders
• manage the lifecycle of a complex cross-functional program with considerable impact
• accountable for the overall strategy as well as driving teams inside and outside your organization to deliver
• understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions
• ensure business and technical stakeholder needs are aligned, you drive mindful discussions that lead to crisp decisions
• make smart trade-offs (e.g., time vs. effort vs. features)
• partner with customers and engineering teams to determine which projects move forward and in what priority order
• use your knowledge to assess development processes, test plans, and operations/maintenance requirements
• streamline and/or eliminate excess process
• influence teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction, development collisions, and/or outages

A day in the life

As a Senior Technical Program Manager in the HVH team, you will work with multiple teams to help solve complex technical solutions aimed to provide hiring managers and recruitment teams more efficient candidate evaluation and selection capabilities, while also improving hiring operational agility and speed-to-fill. You will have a direct influence on the technical design and implementation plan for high-volume hiring systems. You will work with multiple tech and business teams to build these complex recruitment and onboarding solutions.

About The Team

High Volume Hiring (HVH) empowers our customers by providing integrated, candidate-focused solutions that streamline high-volume recruitment processes for WW Stores, AWS, Devices, and Talent Acquisition. As stewards of the candidate lifecycle and hiring experience, we drive initiatives that promote transparency and efficiency in candidate evaluation, selection automation, and recruitment operational needs management. We prioritize customer-centricity by tailoring our hiring capabilities and processes to align with recruiter preferences and candidate behaviors. Our approach is to start with the hiring manager's needs and match qualified candidates to the right roles through our automated selection services.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 148,700.00 - 201,200.00 USD annually

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10414381