Sr Program Manager III, Sub Same Day (SSD)

Amazon; New York (NY); On-site; USD 127,200 - 185,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Job summary

Amazon in New York is seeking a Senior Program Manager to own strategic, tactical, cross-functional, technology projects within the Sub-Same Day Delivery program. You will scope projects, drive execution, and report status and risks to senior management.

You will coordinate with global stakeholders, develop KPIs, and design scalable processes while partnering with senior leaders to deliver fast, reliable delivery across North America.

Qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field.
• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Responsibilities

• Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
• Coordinating closely with internal and external stakeholders worldwide to proactively identify, optimize, track and report performance.
• Developing and utilizing data inputs and KPI’s to inform operational adjustments.
• Define and create processes that will scale to meet growing business demands.
• Partnering with Directors, Senior Managers, and other key operational and technical leaders across the organization.

Skills

Program management

Cross-functional coordination

Data-driven decision making

Executive communication

Education

Bachelors in supply chain, business, engineering, finance

Master's degree or MBA (preferred)

Tools

Excel

Job description

Description

The candidate will be working as a member of the Sub-Same Day (SSD) delivery team as we work to provide faster than same day delivery across North America.

We are looking for a Senior Program Manager with proven program management experience to own strategic, tactical, cross-functional, technology projects and programs within our Sub Same Day Delivery offering.

These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities

• Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities

• Coordinating closely with internal and external stakeholders worldwide to proactively identify, optimize, track and report performance.

• Developing and utilizing data inputs and KPI’s to inform operational adjustments.

• Define and create processes that will scale to meet growing business demands.

• Partnering with Directors, Senior Managers, and other key operational and technical leaders across the organization.

A day in the life

This role will play a critical role in the expansion of the sub-same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage

• Maternity and Parental Leave Options

• Paid Time Off (PTO)

• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

• Master's degree, or MBA in management, business administration, economics, engineering, marketing

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

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