Program Assistant

Sanmina; Pleasant Prairie (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Sanmina Corporation in Pleasant Prairie, Wisconsin, is seeking a Program Assistant to support the Program Management team, maintain strong customer relationships, and help ensure on-time delivery of projects.

The role requires a High School Diploma, 1–3 years of customer service experience, strong Microsoft Excel, Word and PowerPoint skills, clear oral and written communication, and the ability to multi-task while accurately handling data and reporting.

Qualifications

• High School Diploma required.
• 1–3 years of customer service experience.
• Organized, focused, and able to multi-task.
• Oral and written communication.
• Proficient with Microsoft Excel, Word and PowerPoint.

Responsibilities

• Provide support to the Program Management team.
• Utilize data to analyze, compile, and distribute information.
• Communicate with customers via letters, e-mail, and phone calls.
• Assist the Program Managers in handling complaints and coordinating actions.
• Explain technical information in an easy to understand manner.
• Perform data input accurately and timely.

Skills

Customer service

Data analysis

MS Office

Excel

PowerPoint

Communication

Education

High School Diploma

Tools

Oracle

Job description

Job Description

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.

Program Assistant

Job Purpose

The Program Administrator works closely with the Program Manager and with various team members, to meet program delivery goals. Maintains direct contact with customers and with operations personnel to ensure positive relationships are maintained and customer expectations are met.

• Provide support to the Program Management team
• Utilize advanced computer skills to extract, analyze, compile, and distribute data.
• Use positive human relations skills to successfully deal directly with internal and external customers
• Research information to help the Program Managers answer product concerns
• Assist the Program Managers in their handling of complaints, suggestions, and problems concerning the company’s products, determine what action is required, and help to coordinate the activities required to solve the problem
• Communicate to customers by composing accurate, prompt and effective replies to routine letters, e-mail, and phone calls.
• Handle difficult or sensitive issues.
• Explain technical information in an easy to understand manner
• Perform data input in a highly accurate and timely manner according to information parameters.

Nature Of Duties/Responsibilities

• High School Diploma
• 1 - 3 years Customer service experience
• Organized, focused, and able to multi-task
• Oral and written communication
• Routine communication with Customer and internal personnel
• Demonstrated proficiency with Microsoft Excel, Word and PowerPoint applications
• Experience with Oracle a plus
• Routine reporting of financial and quality performance data
• Researching problems and coordinating corrective action
• Customer-first attitude

Sanmina is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident.