Sr Product Owner

swa; United States; Hybrid; USD 120,000 - 160,000; Full time

Job summary

Southwest Airlines seeks a Sr Product Owner to shape Revenue Management and Pricing by defining product vision, roadmaps, and priorities for a multi-team agile environment.

You will translate business needs and data insights into features, stories, and acceptance criteria while guiding integrations from concept through launch. Mentoring Product Owners and steering effective Agile delivery are key components of the role.

Qualifications

• Ability to translate business needs into clear features, user stories, and acceptance criteria.
• Strong mentoring and coaching skills for Product Owners across teams.
• Excellent communication, facilitation, and negotiation across stakeholders.

Responsibilities

• Provide end-to-end launch of integrated solutions across multiple Agile Teams.
• Collaborate with partners to co-develop roadmaps and drive features from concept to launch.
• Inform product vision, strategy, features, and prioritization with senior stakeholders.
• Translate roadmap features into well-defined requirements including user stories and acceptance tests.
• Turn data insights into products with actionable outcomes for customers.
• Oversee design, construction, and implementation of integrated solutions meeting business needs.
• Coach Product Owners and Scrum Masters in Scrum ceremonies.
• Review and approve iteration content, prioritizing user stories and acceptance.
• Define and prioritize solutions, communicate dependencies, risks and issues clearly.
• Mentor other Product Owners and Scrum Masters in successful delivery of Scrum ceremonies.
• May perform other duties as directed by Leaders.

Skills

Independent decision making

Analytical thinking

Mentoring others

Agile delivery

Stakeholder communication

Risk management

Product backlog management

Job description

Department: Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

As a Sr Product Owner, you'll help shape the future of Revenue Management and Pricing by driving the framework used to ingest fares that power analytical tools and applications. Working within a Scaled Agile Framework environment, you'll partner closely with Revenue Management, Product Managers, Project Managers, and Technology Teams to define the product vision, develop roadmaps, and prioritize a complex Team backlog. You'll translate business needs and data insights into clear features, user stories, and acceptance criteria while guiding integrated solutions from concept through launch. Along the way, you'll mentor Product Owners, support effective Agile delivery, and bring clarity to dependencies, risks, and priorities across multiple Teams. Your collaborative approach and understanding of emerging capabilities, including offer and order management, product catalogs, dynamic pricing, cloud technology, and artificial intelligence, will help Southwest modernize airline retailing, enhance the Customer experience, and advance its long-term business strategy.

Additional Details

This role allows for voluntary remote work for the majority of your working time within the Dallas-Fort Worth area, with occasional on-site presence at our Corporate Campus for training, meetings, and business needs. This role may also require limited travel for business purposes.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Provide innovation and the end-to-end launch of integrated solutions/products across multiple Agile Teams
• Collaborate with Business Partners and Product Managers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment across multiple Agile Teams
• Work with senior stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
• Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria across multiple products or complex solutions
• Turn data insights into products with actionable outcomes to the ultimate customer
• Oversee the design, construction, and implementation of integrated solutions ensuring functionality meets business requirements
• Coach and mentor other Product Owners across multiple Agile Teams to build, refine, prioritize and maintain their Team backlogs
• Review, approve, and drive iteration content by prioritizing user stories and accept user stories as complete
• Define and prioritize solutions to complex issues and effectively communicate dependencies, risks, issues and cope for complex solutions
• Coach and mentor Product Owners and Scrum Masters in the successful delivery of Scrum ceremonies such as iteration planning, iteration reviews, and demos
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Ability to make decisions independently and demonstrate skills to support, guide, and mentor other Product Owners in the same business domain
• Ability to understand technical issues across multiple business systems and how business areas interact in order to drive toward the best solutions
• Ability to be analytical and problem solve with a high attention to detail
• Ability to show initiative by anticipating risks, issues and opportunities, and escalating them accordingly, while mentoring and coaching
• Skilled in presentation, facilitation, communication, and negotiation across multiple stakeholders and levels in the organization
• Ability to search for opportunities, focus on business value and the Return On Investment and act proactively on possible risks and threats
• Ability to effectively manage complex tasks that are not well defined
• Ability to balance priority, risk, value, learning opportunities and dependencies and effectively uses product / Team backlog to manage them
• Ability to effectively communicate complex problems, risks, progress, or new ideas to diverse Stakeholders and influence direction
• Knowledge of industry trends and new technologies in order to provide innovative product guidance to the Business or Product Ma