Sr. Product Mgr

TechDigital Group; Indiana; Hybrid; USD 110,000 - 140,000; Full time

Job summary

A leading technology company seeks a Senior Product Manager to oversee the design and implementation of E-Commerce and Order Management Systems. You will ensure seamless integration across platforms, manage order lifecycles, and optimize processes. The ideal candidate will bring over 10 years of e-commerce experience and strong technical skills. This role requires excellent problem-solving abilities and stakeholder management. A competitive compensation package and opportunities for professional development are offered.

Qualifications

• 10+ years in e-commerce and OMS implementation/support.
• Exposure to ERP systems is a plus.
• Strong understanding of order lifecycle and inventory management.

Responsibilities

• Configure and maintain OMS solutions.
• Integrate OMS with e-commerce platforms and ERP systems.
• Manage order capture, inventory allocation, and shipping workflows.
• Analyze order flow and identify automation improvements.
• Ensure adherence to data privacy and security standards.

Skills

E-Commerce platforms

Order Management Systems (OMS)

APIs

Stakeholder Management

Problem-solving

Tools

Manhattan

IBM Sterling

Salesforce OMS

Magento

Shopify

Salesforce Commerce Cloud

Job description

Job Title: Senior Product Manager

Role Overview

We are seeking an experienced professional with strong expertise in E-Commerce platforms and Order Management Systems (OMS) to design, implement, and optimize end-to-end order lifecycle processes. The ideal candidate will ensure seamless integration between online storefronts, OMS, ERP, and fulfillment systems to deliver exceptional customer experiences.

Key Responsibilities

• System Design & Implementation
  • Configure and maintain OMS solutions (e.g., Manhattan, IBM Sterling, Salesforce OMS, or similar).
  • Integrate OMS with e-commerce platforms (e.g., Magento, Shopify, Salesforce Commerce Cloud) and ERP systems.
• Order Lifecycle Management
  • Manage order capture, inventory allocation, payment processing, shipping, and returns workflows.
  • Ensure real-time inventory visibility across channels.
• Process Optimization
  • Analyze order flow and identify areas for automation and efficiency improvements.
  • Implement best practices for omnichannel fulfillment (BOPIS, ship-from-store, drop-shipping).
• Technical Expertise
  • Work with APIs, middleware, and integration tools for data synchronization.
  • Troubleshoot system issues and coordinate with vendors for resolution.
• Stakeholder Collaboration
  • Partner with business teams to define requirements and translate them into technical solutions.
  • Provide training and support for OMS and e-commerce functionalities.
• Compliance & Security
  • Ensure adherence to data privacy, PCI compliance, and security standards.

Experience

• 10+ years in e-commerce and OMS implementation/support.
• Exposure to ERP systems is a plus.

Technical Skills

• Hands-on experience with OMS platforms (Sterling, Manhattan, Salesforce OMS, etc.).
• Knowledge of e-commerce platforms and integrations.
• Proficiency in APIs, web services, and middleware tools.

Domain Expertise

• Strong understanding of order lifecycle, inventory management, and fulfillment strategies.
• Familiarity with omnichannel retail and digital commerce trends.

Soft Skills

• Excellent problem-solving and analytical skills.
• Strong communication and stakeholder management abilities.

New Team

Key deliverables, Roadmap Planning, Requirements & Specifications management, Stakeholder Management, Identify and mitigate risks related to product delivery, compliance, and market changes and oversee end-to-end product development lifecycle.