Sr. Product Manager Technical

PayPal; San Jose (CA); Hybrid; USD 152,000 - 263,000; Full time

Job summary

A leading company, PayPal, is seeking a Senior Product Manager Technical to enhance their Alternate Payment Methods. This role involves managing product development, conducting market insights, and ensuring collaboration across multiple teams. The ideal candidate will engage in a dynamic environment that prioritizes customer needs and regulatory compliance.

Benefits

Flexible work environment

Employee stock options

Health and life insurance

Qualifications

• 4+ years of product management experience focused on payments.
• Knowledge of payment ecosystems preferred.
• Experience managing complex projects and product launches.

Responsibilities

• Deliver end-to-end product development lifecycle.
• Conduct market research and competitive analysis.
• Collaborate with internal stakeholders for successful product delivery.

Skills

Analytical Skills

Communication

Project Management

Education

Bachelor’s degree in Business, Finance, or Computer Science

MBA or advanced degree preferred

Tools

APIs

Job description

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The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
The Payments Product team is seeking a highly skilled and motivated Senior Product Manager to join the Alternate Payment Methods (APM) team. As a Senior Product Manager, you will play a key role in expanding global support for new APMs across both PayPal and Braintree. You will contribute to building and managing a scalable, global platform and collaborate closely with multiple internal teams to extend APM capabilities. This role involves cross-functional engagement with sales, market teams, merchant-facing teams, payment schemes, and processors worldwide.

Job Description:
Key Responsibilities:

• Product Development: Deliver end-to-end product development lifecycle, from ideation and concept validation to launch and post-launch optimization.
• Market and Industry Insights: Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for new product features and enhancements.
• Stakeholder Management: Collaborate with internal stakeholders, including engineering, design, compliance, marketing, and sales teams, to ensure successful product delivery.
• User-Centric Approach: Develop detailed product requirements, user stories, and acceptance criteria, ensuring that product features are aligned with user needs and regulatory requirements.
• Regulatory Compliance: Work closely with legal and compliance teams to ensure all products adhere to relevant regulations and other applicable standards.
• Performance Tracking: Monitor product performance through data analysis and key performance indicators (KPIs), using insights to drive continuous improvement.
• Roadmap Management: Create and manage a product roadmap that balances strategic initiatives, technical constraints, and customer feedback.
• Partner Management: Engage with external partners, including banks, fintechs, and payment networks, to drive integration and partnership opportunities.
• Risk Management: Identify potential risks in product delivery and develop mitigation strategies to ensure on-time and quality product launches.
• Customer Advocacy: Serve as the voice of the customer, ensuring that user feedback is incorporated into the product development process.
  
  
  

Qualifications:

• Education: Bachelor’s degree in Business, Finance, Computer Science, or a related field; MBA or advanced degree preferred
• Experience: 4+ years of product management experience focused on merchant integration/servicing/onboarding/payments
• Domain Expertise: Knowledge of payment ecosystems, APIs preferred
• Technical Skills: Familiarity with APIs, integration, and cloud-based services. Ability to understand technical concepts and work closely with engineering teams.
• Analytical Skills: Strong analytical and problem-solving skills, with experience using data to inform product decisions.
• Communication: Excellent verbal and written communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
• Project Management: Proven track record of managing complex projects and product launches, with an ability to work under pressure and meet tight deadlines.
• Customer Focus: Passion for delivering great user experiences and an advocate for customer needs.
  
  
  

Leadership: Ability to influence cross-functional teams without formal authority, with a collaborative and team-oriented approach.

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $152,500 to $262,350

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

REQ ID R0126984

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  Software Development, Financial Services, and Technology, Information and Internet

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