Sr. Product Manager - Salesforce Marketing Cloud

Ascension; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking organization as a Senior Product Manager where you will lead product initiatives that enhance consumer experiences in healthcare. You will work closely with development teams, manage product lifecycles, and create impactful roadmaps. This role offers a unique opportunity to shape the future of healthcare delivery while collaborating with passionate professionals in a supportive environment. If you are looking to make a significant impact and drive innovative solutions, this position is perfect for you.

Benefits

Paid Time Off

Health Insurance Options

Wellness Plans

Retirement Benefits with Employer Match

Disability Coverage

EAP

Parental Leave

Tuition Reimbursement

Community Involvement Opportunities

Qualifications

• 4-6 years of experience as a Product Manager in development teams.
• Experience in Salesforce Health or Marketing Cloud is essential.
• Leadership experience preferred.

Responsibilities

• Lead product lifecycle from discovery to release.
• Create and maintain product roadmaps and metrics.
• Act as a liaison between stakeholders and the product team.

Skills

Product Management

Salesforce Health/Marketing Cloud

Agile Methodologies

Data Analysis

Interpersonal Skills

Communication Skills

Education

High School Diploma

Associate's/Bachelor's Degree

7 Years Relevant Experience

Tools

Salesforce

Job description

We Are Hiring

• Department: Studio Engagement Services
• Schedule: Full Time Monday - Friday 8-5 pm CT
• Location: Remote

What You Will Do

As a Sr. Product Manager on the Engagement Services team, you will understand consumer needs and behaviors, advocating for a frictionless consumer experience. You will collaborate with product teams to define support and roadmap for your portfolio's products. Your leadership skills, data analysis, storytelling, and logic will influence teammates, stakeholders, and executives. You should be comfortable working with development teams and presenting to executive stakeholders.

At Ascension, your efforts will significantly contribute to the healthcare communities we serve.

Your Responsibilities:

• Serve as the product visionary for large, complex, or multiple Scrum teams creating functionality mainly on the Salesforce platform.
• Manage and lead the product throughout its entire lifecycle, including discovery, requirements management, execution, and release.
• Understand the business vision, needs, values, and KPIs.
• Create and maintain Product Roadmaps.
• Mentor other Product Managers and help shape the product culture within Ascension.
• Act as the liaison between stakeholders and the product team, managing expectations.
• Prioritize business needs to optimize delivery efforts (build the right thing).
• Work closely with the team to build an MVP that meets or exceeds stakeholder expectations.
• Ensure the team aligns with the stakeholder vision and manage product health and evolution.
• Define, measure, and analyze key product metrics to understand how the product drives business goals.
• Forecast and report status to leadership along with the Scrum master.
• Perform UAT if stakeholders are unavailable.
• Create training documents as needed.
• Track and report on product initiatives and milestones progress.
• Identify and provide audience-appropriate metrics in various formats (team, manager, executive).

Required Experience/Skills:

• 4-6+ years of experience as a Product Manager for development teams, with 2-3 years specifically in Salesforce Health or Marketing Cloud.
• Experience working in a healthcare setting.
• Experience creating Roadmaps.
• Advanced knowledge of Agile standards, metrics, and KPIs gained through experience.
• Openness to new ideas, mentoring, coaching, and training others.
• Outstanding interpersonal skills, a positive mindset, and a collaborative spirit.
• Excellent verbal and written communication skills to drive solutions.

Characteristics We Seek:

• Hungry. Motivated, diligent, and eager to go above and beyond.
• Humble. Shares credit, praises others, and values team success.
• Smart. Emotionally intelligent, asks good questions, listens actively, and stays engaged.

What You Will Need

Education:

• High School diploma with 3 years of experience OR Associate's/Bachelor's degree with 2 years of experience OR 7 years of relevant experience.
• 3 years of leadership or management experience preferred.

Additional Preferences

No additional preferences.

Why Join Our Team

Ascension associates are vital to transforming healthcare and serving those in need. Join us to impact healthcare delivery and create solutions. Explore careers across our locations and headquarters.

Ascension is a non-profit, faith-based health system with over 134,000 associates, 2,600 care sites, including hospitals and senior living communities across 19 states.

Our Mission, Vision, and Values guide everything we do. Every associate can give back, volunteer, and positively impact their community. Our careers offer opportunities to grow personally and professionally.

Equal Employment Opportunity Employer

Ascension provides equal employment opportunities to all applicants and associates, regardless of protected statuses, in accordance with laws.

For more info, see the EEO poster in English and Spanish.

As a military-friendly organization, we support military families, spouses, veterans, and reservists, encouraging the application of military experience in our careers.

Pay Non-Discrimination Notice

We only make employment offers through our official application process and do not solicit money or banking info from applicants.

E-Verify Statement

We participate in the E-Verify program. Click the link below for more info: E-Verify

Benefits

Paid time off, health insurance options, wellness plans, retirement benefits with employer match, disability coverage, EAP, parental leave, tuition reimbursement, and community involvement opportunities.

Benefits and eligibility vary by position. Compensation depends on experience, skills, education, performance, and salary range at the time of offer.