Sr. Product Manager - Innovation

WEX; Portland (ME); Remote; USD 113,000 - 150,000; Full time

Job summary

An established industry player is seeking a Senior Product Manager to join their Innovation & Discovery team. This remote role offers the chance to shape the future of B2B solutions by identifying customer needs and validating product-market fit. You will work in a dynamic, agile environment, collaborating closely with design and engineering teams to create innovative products that address real business challenges. If you're passionate about leveraging AI and enjoy a fast-paced, iterative approach to product management, this opportunity is perfect for you. Join a forward-thinking company and make a significant impact on their next wave of offerings.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Savings

Paid Time Off

Flexible Spending Accounts

Tuition Reimbursement

Life Insurance

Disability Insurance

Qualifications

• 5-8 years in technology-driven product roles like product manager or data analyst.
• Proven knowledge of product discovery and delivery techniques.

Responsibilities

• Lead discovery efforts to identify SaaS and AI-driven product opportunities.
• Conduct customer interviews to understand pain points and enhance experience.

Skills

Product Discovery Techniques

AI-driven Product Development

Market Research

Data Analysis

Collaboration with Engineers and Designers

Problem-Solving Skills

Education

Bachelor's Degree

Relevant Hands-on Experience

Tools

Prototyping Tools

Data Analysis Software

Job description

Remote Opportunity

About the Role:

As a Senior Product Manager on WEX Inc.’s Innovation & Discovery team, you will rapidly identify customer problems and validate product market fit for solutions that transform the day-to-day operations for our B2B target customers. In this role, you will collaborate closely with design and engineering on a small, agile discovery team focused on creating innovative solutions that address real business problems and customer needs. Working in a fast-paced, iterative environment, you’ll be empowered to rapidly test-and-learn bold ideas and turn ambiguous challenges into breakthrough solutions.

If you are a 0-1 Product Manager who thrives in the x-unknowns, loves collaborating in a tight-knit team, and are excited to shape WEX’s next wave of product offerings, this role is for you! As Steve Jobs famously said, “People don't know what they want until you show it to them [...] Our task is to read things that are not yet on the page.”

Key Responsibilities:

• Research and analyze market data to unearth unmet customer needs and potential innovation opportunities.
• Lead discovery and experimentation efforts to identify ways that SaaS, data, and/or AI-driven products solve problems for customers and align to our business goals.
• Go deep with customers through empathy interviews, follow-me-homes, and surveys to understand pain points and identify key moments in the customer experience.
• Develop and execute learning plans that test risky assumptions through experimentation to validate product-market fit.
• Synthesize qualitative and quantitative insights from experiments, customer testing, and market research to inform product decisions.
• Develop prototypes, test product-market fit, and continuously refine based on user feedback.
• Proactively seek opportunities to leverage AI to reimagine the product discovery and development process.
• Confidently present learnings to senior leaders and key stakeholders using tangible examples, end-user focused insights, and data-driven recommendations.
• Foster a culture of innovation and collaboration across departments, driving organizational change and promoting innovative thinking.

Experience & Skills:

• Bachelor's degree or relevant hands-on experience.
• Proven knowledge of modern product discovery and delivery techniques.
• 5-8 years of experience working on technology-driven products in roles such as product manager, product designer, engineer, data analyst, data scientist, or user researcher.
• Experience building, using, or experimenting with AI-driven products.
• Ability to quickly understand various functional areas of business, including engineering, design, finance, sales, or marketing.
• Strong problem-solving skills, using sound judgment to navigate complex challenges, assess risks, and present clear, data-driven solutions in a structured format.
• Proven track record of collaborating effectively with engineers, designers, and company leadership.
• Comfortable with basic project management to drive necessary outcomes as part of the discovery and product development process.

Qualities:

• Open-minded, creative, and leads with a fail-forward attitude.
• Bias for action and a sense of urgency to solve problems proactively.
• Passion for digital technology and the potential of generative AI.
• Deep sense of empathy for customers, partners, and stakeholders.
• Naturally balances customer outcomes with business results.
• Adept influencer with a keen sense of communicating based on audience.

Compensation & Benefits:
WEX offers a competitive compensation package, including a base pay range based on qualifications, skills, and experience, along with health, dental, and vision insurance, retirement savings, paid time off, flexible spending accounts, and tuition reimbursement.

If you are passionate about building innovative products and eager to drive high-impact change at WEX, we encourage you to apply!

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $113,000.00 - $150,000.00