Sensi is redefining how care organizations support aging at home by using it’s Care Intelligence platform to translate everyday signals into meaningful clinical and operational outcomes
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Sensi’s platform is deployed across 50 states in leading home-care providers, supporting tens of thousands of seniors aging safely at home. By transforming real-world activity in the home into actionable insights, Sensi enables care teams to detect changes in condition earlier, intervene proactively, and deliver higher-quality care at scal
e.
What You\'ll
- OwnDefine Sensi's cross-product growth strategy and roadmap to increase product adoption, expansion, retention, and customer lifetime va
- lueImprove the end-to-end customer journey — from onboarding and activation through cross-sell and expansion — so customers reach value faster and adopt more of the Sensi platf
- ormIdentify and prioritize the highest-impact growth opportunities using customer insights, product data, market trends, and proven B2B SaaS and PLG practi
- cesLead Sensi's self-service and PLG initiatives, including entry offerings, upgrade journeys, pricing and packaging, and sales-assisted handoffs, with clear acquisition and conversion go
- alsLaunch, measure, and optimize growth initiatives based on measurable business outcomes, balancing near-term improvements with investments that create long-term, scalable gro
- wthPartner across Product, Design, Engineering, Data, Marketing, Sales, and Customer Success to create a consistent customer experience and align the organization around shared growth priorities and metr
ics
Your Im
pactIn your first 90 days, you
- 'll:Understand current user journeys and identify the top 3 conversion bottlenecks across our plat
- formLaunch your first growth experiment — an onboarding or upsell flow improvement with measurable
- liftCreate a repeatable growth playbook that the team can scale and iterat
e onWithin a year, you'll have driven measurable improvements in activation, adoption, conversion, and expansion that directly impact revenue and customer lifetime va
lue.
Require
ments
Must
- -Haves7+ years of product management experience, with significant ownership of growth or PLG in a growth-stage B2B SaaS c
- ompanyProven experience driving measurable improvements in activation, adoption, conversion, expansion, retention, or revenue across a multi-product pl
- atformDeep knowledge of B2B SaaS growth and PLG best practices, including self-service journeys, sales-assisted motions, pricing, packaging, and moneti
- zationStrong strategic and commercial thinking — you connect customer needs, market dynamics, product opportunities, and business
- goalsStrong analytical capabilities — you can investigate funnels, segment users, define success metrics, and evaluate the impact of growth initi
- ativesStrong product and UX judgment — you build and prioritize roadmaps that create coherent customer journeys across multiple pr
- oductsExcellent cross-functional leadership — you influence Product, Design, Engineering, Data, Marketing, Sales, and Customer Success in an ambiguous and evolving envir
onment
Strong Adv
- antagesHands-on experience with SQL, product analytics, experimentation, and lifecycle engagemen
- t toolsBackground in strategy consulting, product strategy, or another highly analytical envi
- ronmentExperience in senior care, healthcare technology, vertical SaaS, or another operationally complex B2B i
ndustry
You're the right fit
- if you:Have personally led initiatives that materially improved activation, adoption, conversion, expansion, or retention — and can clearly explain the baseline, your contribution, decisions made, and measurable
- outcomeUnderstand B2B SaaS growth models and can determine which approaches are right for Sensi's stage, customers, an
- d marketCan independently analyze funnels, segment customers, identify opportunities, define meaningful metrics, form hypotheses, and evaluate whether an initiative created rea
- l impactThink holistically across onboarding, activation, adoption, and expansion — simplifying complex experiences, improving time to value, and creating a coherent journey across multiple
- productsCan turn broad growth opportunities into a focused roadmap, prioritize effectively, and lead initiatives from discovery through launch, measurement, and iteration in a fast-changing env
- ironmentCan align and influence cross-functional teams without relying on formal authority — communicating clearly, handling disagreement well, and creating shared accoun