Sr. Product Manager

NTD software; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative firm is looking for a Senior Product Manager with expertise in mortgage originations and lead management. This role involves defining user personas, developing user stories, and collaborating with cross-functional teams to align technical implementation with product goals. The ideal candidate should have a strong grasp of the mortgage application process and experience with workflow diagrams and prototyping tools. Join a forward-thinking company where your contributions will significantly impact product development and enhance user experiences in the mortgage industry.

Qualifications

• 4+ years of experience in mortgage workflows, specifically borrower verification.
• Strong understanding of product development life cycle and business analysis.

Responsibilities

• Define and document user personas and use cases for mortgage professionals.
• Manage and prioritize the product backlog effectively.

Skills

Mortgage Workflows

Product Development Life Cycle (PDLC)

Business Analysis Methodologies

Workflow Diagrams

Wireframes

Prototyping Tools (Visio, Figma)

Communication Skills

Leadership Skills

Problem-Solving Skills

Cloud-Based Systems

Tools

Visio

Figma

Job description

We are seeking a Senior Product Manager with hands-on experience in mortgage originations and a deep understanding of the tools and processes involved in lead management and loan preparation for underwriting. The ideal candidate will be well-versed in the end-to-end mortgage application process, including disclosure packages, and the verification of income, identity, assets, and credit, along with familiarity with automated underwriting systems.

Requirements

• 4+ years of experience in mortgage workflows, specifically borrower verification and qualification
• Advanced English proficiency
• Strong understanding of the product development life cycle (PDLC) and business analysis methodologies
• Experience with workflow diagrams, wireframes, and prototyping tools such as Visio and Figma
• Strong verbal, written, and presentation communication skills for both technical and non-technical audiences
• Demonstrated leadership and the ability to influence and build relationships across all organizational levels
• Ability to make informed decisions balancing technical feasibility with business value
• Results-driven mindset with the ability to define and manage Key Performance Indicators (KPIs)
• Ability to work independently, prioritize tasks, and meet tight deadlines
• Understanding of product goals and experience driving performance metrics such as lead generation and conversion
• Solid grasp of relevant technologies and cloud-based systems
• Previous experience in software development
• Excellent organizational, research, and problem-solving skills
• Strong team player with a collaborative mindset

Responsibilities

• Define and document user personas and use cases for Mortgage Loan Originators, Loan Processors, and Underwriters
• Develop complete, clear, and detailed user stories and acceptance criteria to guide development and QA teams
• Manage and prioritize the product backlog effectively
• Participate in and lead agile ceremonies such as grooming sessions and sprint planning
• Collaborate with development and architecture teams to remove obstacles and align technical implementation with product goals
• Contribute to backlog grooming, including estimating story points and identifying dependencies
• Maintain strong communication with internal teams and stakeholders to ensure clarity of business needs and product vision
• Advocate for the needs of users and functional partners across the product lifecycle
• Facilitate continuous feedback loops through requirement gathering, validation, and iterative improvements