Welldoc is a digital health company focused on cardiometabolic health, building AI-powered mobile and web products for patients and healthcare partners. It operates in ISO 13485 and MDSAP regulated environments and is HITRUST and SOC 2 Type II compliant. Welldoc has been recognised as a Great Place to Work for four consecutive years and named to Modern Healthcare's Best Places to Work 2025.
The role
The Senior Product Designer sits within the Product Management department and works as part of the growing Product Design team. The role leads design strategy across Welldoc's mobile and web portfolio, working closely with Product Managers, Business Analysts, Scrum Teams, Developers, Writers, and Consultants. It also carries responsibility for governing and evolving the company's enterprise-grade design system.
What you would do
- Drive end-to-end design strategy and visual direction for mobile and web products, ensuring designs are grounded in consistent patterns and contribute to a scalable design system.
- Communicate and justify complex design decisions to internal leadership and external stakeholders, aligning user-centred solutions with business goals and technical feasibility.
- Manage and prioritise multiple high-impact design initiatives, keeping critical milestones on track within an ambitious product roadmap.
- Review implementation deliverables from development teams and provide expert feedback to ensure the final product meets usability, aesthetic, and accessibility standards.
- Synthesise complex product requirements into detailed design specifications, user flows, and high-fidelity prototypes that serve as blueprints for engineering teams.
- Create design artefacts — including user flows and decision logs — that support the full product lifecycle, validate new features, and meet standards for regulatory filings.
- Partner with Product Managers, Business Analysts, and Scrum teams to iterate on complex UX flows and solve product challenges in an AI-driven environment.
- Contribute to team growth by giving and receiving constructive feedback and fostering a culture of continuous improvement.
What they are looking for
- At least 5 years of professional experience in native mobile and web design, with a track record of high-impact product launches.
- Mastery of interaction design principles, typography, and complex layout systems.
- Expert proficiency in Figma, Sketch, and Adobe CC, with active interest in AI-assisted tools such as Claude Code, Lovable, and Figma AI.
- Demonstrated ability to communicate clearly within remote teams and influence stakeholders through rigorous UX reasoning.
- Deep familiarity with WCAG 2.2 and modern accessibility guidelines.
- A portfolio showing a sophisticated UX process and end-to-end work samples that demonstrate how designs solved complex problems and moved business metrics.
- BA/BS degree in Design (Interaction Design, Graphic Design, Product Design, or Information Systems Design); a Master's degree in a related field plus additional experience may substitute.
- Prior experience in a B2B environment with direct customer interactions (preferred).
- Prior experience in ISO 13485, MDSAP, HITRUST, or SOC 2 Type II regulated environments, or willingness to be trained on those requirements.
Working arrangements
The role is based in Columbia, Maryland, on a hybrid basis.
Pay and benefits
The anticipated salary range is $115,000 - $130,000 per year, with most candidates expected to fall around the midpoint. Exceptional candidates may exceed the range based on education and experience.
- Benefits include generous PTO, medical, dental, and vision insurance, life and disability insurance, retirement benefits, and the opportunity to participate in health savings accounts and/or dependent care accounts.