Sr. Process Owner, Transportation

Gategroup Holding; Reston (VA); On-site; USD 120,000 - 125,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Company sponsored life insurance

Medical, dental, vision plans

Voluntary short-term/long-term disabil

Voluntary life, accident, and hospital

Employee Assistance Program

Commuter benefits

Employee Discounts

Job summary

gategroup is seeking a motivated professional to support day-to-day governance and development of transport subprocesses in Reston, VA. The role collaborates with site teams to optimize routing, sequencing and documentation flows, while maintaining SOPs and driving process improvements.

The ideal candidate has 3–5+ years in operations or logistics, a Bachelor’s degree, and Lean Six Sigma familiarity; exposure to SOP writing and process documentation is preferred.

Qualifications

• Bachelor’s degree in a related field.
• Lean/6-Sigma certification preferred.

Responsibilities

• Maintain subprocess-level SOPs, controls, and standard work.
• Support testing, documentation updates, and training activities.
• Assist with routing data accuracy, sequencing logic, and dispatch workflows.
• Conduct periodic performance checks and support audits.
• Partner with site teams to gather insights and identify improvement opportunities.
• Support deployment of new tools, equipment, and process enhancements.

Skills

SOP writing

Process governance

Routing setup

Load planning

Sequencing logic

Documentation flows

Education

Bachelor’s degree

Lean/6-Sigma certification preferred

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Supports the Senior Process Owner by managing day‑to‑day governance and development of specific transport subprocesses (e.g., routing setup, load planning, sequencing logic, documentation flows).

Annual Hiring Range/Hourly Rate

• $120,000- $125,000/Per Year
• This position is eligible for incentive pay of 10% of the annual base salary, dependent upon successful attainment of company, team, and individual goals.

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts

Main Duties & Responsibilities

• Maintain subprocess-level SOPs, controls, and standard work.
• Support testing, documentation updates, and training activities.
• Assist with routing data accuracy, sequencing logic, and dispatch workflows.
• Conduct periodic performance checks and support audits.
• Partner with site teams to gather insights and identify improvement opportunities.
• Support deployment of new tools, equipment, and process enhancements.

Education

• Bachelor’s degree in Business, Engineering, Operations, or related field.
• Lean/6-Sigma certification preferred.

Work Experience

• 3–5+ years in operations, supply chain, inventory, or internal logistics.
• Understanding of material flow, receiving, inventory control, or warehouse operations.
• Experience writing SOPs, process flows, or technical instructions.

Core Competencies

• Preferred Lean Six Sigma certification (Green Belt or Black Belt).

gategroup Competencies Required to be Successful in the Job

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live ourValues of Excellence, Passion, Responsibility and Respect. To demonstrate theseValues, we expect to observe the following from everyone:

Excellence

We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.

We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.

We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

We care about what we do, and we understand the impact we have on others and the planet.

We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect

Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.

We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on: 09/13/2026

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