Sr. Process Engineer, Amazon Devices Reverse Logistics

Socket.dev; Lexington (KY); On-site; USD 134,000 - 181,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Lab126 is seeking a Process Engineer to own the roadmap for operational excellence across the reverse logistics network. You will define strategy, set objectives, analyze data, and drive improvements with measurable outcomes across multiple geographies.

Expect up to 25% travel domestically and internationally while collaborating with Operations, Engineering, and Business teams. You will design and coordinate cross-functional projects, build capability, and translate needs into technical

Qualifications

• Bachelor's degree in Industrial/Mechanical or related STEM field required.
• 6+ years of manufacturing, process, industrial engineering experience.
• Experience with process design based on Lean Principles, Six Sigma, Kaizen and Continuous Improvement.

Responsibilities

• Engineer and optimize reverse logistics processes to reduce cost and improve quality.
• Lead stakeholder reviews to identify process improvement opportunities in cycle time, capacity, and productivity.
• Define process engineering metrics and leverage Lean Six Sigma to eliminate waste.
• Develop SOPs, dashboards, and data visualizations of process engineering metrics.
• Own the technical roadmap for operations process engineering with measurable goals.

Skills

Lean Principles

Six Sigma

Kaizen

Continuous Improvement

Education

Bachelor's degree or above in Industrial Engineering, Mechanical Engineering, or other STEM field

Job description

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced innovative devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

The Role:

The Reverse Logistics Process Engineer is responsible for owning and driving the roadmap for operational excellence across the Amazon Devices reverse logistics network. This role spans multiple organizations and geographies in support of broader business objectives within the Amazon Devices Reverse Logistics ecosystem. You will define the overall Process engineering strategy for the org, build a roadmap to support that strategy, set objectives, analyze data, and drive improvements quantified with metrics.

Travel Required up to 25% (Domestic and International)

Key job responsibilities

1. 1. Engineer and optimize reverse logistics processes to reduce cost and improve quality
2. 2. Lead stakeholder reviews to identify process improvement opportunities in cycle time, manufacturing efficiency, capacity planning, UPH standardization, and productivity
3. 3. Lead technical site and line setup (line layout simulation, capacity modeling, equipment specs, system integration) and participate in run-offs to ensure designs are followed and discrepancies resolved
4. 4. Define process engineering metrics and leverage Lean Six Sigma principles to eliminate excess process
5. 5. Develop best practices, SOPs, reports, dashboards, and data visualizations of process engineering metrics
6. 6. Identify and deploy best known standards locally and globally
7. 7. Use statistical analysis and data modeling to optimize performance metrics
8. 8. Bridge operations, engineering, and business teams to drive mindful discussions to translate operational needs into technical requirements
9. 9. Design and coordinate cross-functional engineering projects develop business processes, define technical requirements, and ensure deliverables are completed within required time frames
10. 10. Own the technical roadmap for operations process engineering; contribute to operational planning cycle narratives and define organizational goals for process engineering with clear, measurable success criteria

A day in the life

As a Process Engineer, you will drive operational excellence through a dynamic mix of strategic thinking and hands-on problem-solving. Your days will be diverse, involving performance analysis, cross-functional collaboration, and leadership of improvement initiatives. You'll bridge Operations and Support teams, conducting deep-dives into metrics, developing data-driven solutions, identifying cost reduction opportunities and standardizing workflows. The role demands a balance between tactical operations and strategic projects, requiring strong relationship-building skills across the organization.

About the team

Amazon Devices Reverse Logistics owns global warranty and services for all Amazon Device products. The team's vision is to power the circular economy by giving consumer electronic products another chance to be loved.

Basic Qualifications

• Bachelor's degree or above in Industrial Engineering, Mechanical Engineering, or other STEM field
• 6+ years of manufacturing, process, industrial engineering experience
• Experience with process design based on Lean Principles, Six Sigma, Kaizen and Continuous Improvement

Preferred Qualifications

• Experience working across functional teams and senior stakeholders
• Experience in influencing senior leadership through data driven insights

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, KY, Lexington - 133,800.00 - 181,000.00 USD annually

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