Sr. Practice Assistant - Medical Oncology

1200 The General Hospital Corporation; Concord (MA); On-site; USD 27,000 - 38,000; Part time

Benefits offered by this job

Competitive base pay

Comprehensive benefits

Job summary

Mass General Brigham is seeking an on-site Per Diem Administrative Assistant to support routine clinical operations. You will handle scheduling, check-in/out, and patient records in EPIC, while assisting callers and processing billing forms.

The role emphasizes strong MS Office proficiency, messaging and time-management skills, with opportunities to train others and handle more complex scheduling tasks as needed.

Qualifications

• High School Diploma or Equivalent required.
• 3–5 years office experience required.
• MS Office skills and strong communication are essential.
• No substitution of experience for a degree is allowed.

Responsibilities

• Schedule patient visits and manage check-in/check-out procedures.
• Assist callers with routine inquiries and triage as needed.
• Process patient billing forms and scan to Epic medical record.
• Act as Super User for scheduling, registration and billing systems and train others.

Skills

MS Office

Outlook

Office procedures

Phone skills

Written communication

Time management

Proofreading

Education

High School Diploma or Equivalent

Tools

EPIC

Scheduling systems

Billing systems

Job description

Summary

Performs administrative functions to support smooth and efficient clinical service and practice operations.

Essential Functions

Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Make patient appointments and maintain appointment records. Assist callers with routine inquiries and triage matters appropriately. Process patient billing forms and scan documents to patient medical record (EPIC). Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Additional responsibilities as assigned.

Qualifications

Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience 3-5 years office experience required Knowledge, Skills and Abilities

• Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint.
• Knowledge of office operations and standards and understanding of office procedures, including filing, copying, scanning, printing, and faxing.
• Ability to use the phone system, manage more non-routine phone calls, and solve routine issues as appropriate.
• Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
• Understanding written sentences and paragraphs in work-related documents, corresponding and communicating with others clearly and effectively (including composing/editing e-mails, memos, and letters), and taking complete and accurate messages.
• Managing one's own time and the time of others.
• Well-organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
• Ability to proofread and edit written documents.

Job Details (if applicable)

Remote Type Onsite Work Location 133 Old Road to Nine Acre Corner (aka ORNAC) Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America)

Pay Range

$19.37 - $27.71/Hourly Grade 4

Benefits and Compensation

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

• In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

About Mass General Brigham

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.