Sr. PetSmart Officer

City of Fort Worth; Dallas (TX); Sur place; USD 51 000 - 64 000; Plein temps

Avantages offerts par ce poste

11 paid holidays

Medical insurance

Dental insurance

Vision insurance

Paid time off

Pension plan

Professional development

Résumé du poste

The City of Fort Worth, through its Code Compliance department, Animal Care and Control Division, seeks a Senior Code Compliance Officer to lead staff at the Everyday Adoption Center and ensure adoption goals and customer service measures are met.

The role involves interactions with customers and partners, evaluating animals for adoption, providing training, and maintaining records. Shift rotation includes evenings, weekends, and overtime as needed.

Qualifications

• High School Diploma or GED required.
• 3+ years in animal care, welfare, or related field.
• Ability to obtain Animal Control Officer Basic Certification within 6 months.
• Ability to obtain Euthanasia Certification within 4 months.

Responsabilités

• Interact with customers and stakeholders to resolve complaints and violations.
• Evaluate animals for adoption and match them to suitable homes.
• Provide leadership and training to staff and volunteers.
• Maintain daily/weekly/monthly/annual records.
• Assist with prioritizing tasks and maintaining a safe work environment.
• Perform administrative duties using shelter software and handling money.

Connaissances

Animal care

Customer service

Leadership

Record keeping

Formation

High School Diploma or GED

Outils

PetPoint

Description du poste

Pay Range: $24.67 - $30.83/hr. | $51,308- $64,135 annual compensation

Job Posting Closing on: Friday, October 16, 2026

Workdays & Hours: Scheduled days rotate. Shifts are typically scheduled 9a-6p; Weekend/Holiday work required. Occasional Mandatory overtime.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities.

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Senior Code Compliance Officer position is available with The City of Fort Worth Code Compliance department, Animal Care and Control Division. This position will represent the City of Fort Worth by providing professional, courteous, quality of care for animals at our Hulen PetSmart Everyday Adoption Center. This position functions as lead over Animal Shelter Technicians at the EAC to ensure adoption goals and customer service measures are met.

Minimum Qualifications:

• High School Diploma/ GED
• Three (3) years of increasingly responsible experience with animal care and control, animal welfare, or related experience depending on assignment
• Must be able to obtain an Animal Control Officer Basic Certification through the Texas Department of State Health Services within six (6) months of hire.
• Possession of or ability to obtain an Euthanasia Certification within four (4) months of hire
• Must pass Drug Screen, Physical

Preferred Qualifications:

• Four (4) years of customer service and administrative experience
• Two (2) years of municipal shelter experience and proficient use of PetPoint shelter software system
• Two (2) years of management or leadership experience

The Sr. Code Compliance Officer job responsibilities include:

• Interacting frequently with customers, partners and other stakeholders to facilitate resolution to complaints and violations
• Evaluates animals for adoption and assists with matching animals to appropriate homes based on behavior, needs, and adopter lifestyle
• Providing leadership and training to new and existing staff/volunteers to ensure use of proper procedures, methods, techniques and accuracy
• Maintaining daily, weekly, monthly and annual records
• Assist Supervisor with tasks such as prioritizing and seeing the completion of assignments; and maintaining a healthy and safe working environment
• Establish and maintain effective working relationships
• Performing administrative duties, which may include utilizing shelter software, answering phones, providing public information, creating social media content, counting and handling money and directing interoffice paperwork in closeout routine
• Assisting with cleaning to ensure a clean and welcoming environment for the people and animals within the Everyday Adoption Center
• Driving City vehicles to transport animals from multiple locations as assigned

Working Conditions and Physical Demand

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting and intense noises.

Heavy Work - Depending on assignment, positions in this class typically exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.