Sr. People Operations Specialist

IVANS Insurance Solutions; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Applied Systems is seeking a Sr. People Operations Specialist to join our People Operations team and drive operational excellence through process improvement, automation, and scalable solutions.

This remote role supports the employee lifecycle across the United States, collaborating with Recruiting, Payroll, IT, Legal, Finance, HRIS, and vendors to deliver high-quality HR services and ensure audit-ready controls while enabling rapid growth.

Qualifications

• 5+ years of experience in Human Resources, People Operations, HR Operations, Shared Services, or a related field.
• Proven experience improving operational processes, simplifying workflows, and maintaining process documentation.
• Strong analytical, problem-solving, organizational, and communication skills with the ability to manage multiple priorities.
• Experience collaborating with cross-functional stakeholders and driving process improvements in a fast-paced environment.

Responsibilities

• Support and optimize People Operations processes across the employee lifecycle, including onboarding, job and compensation changes, leave administration, and offboarding.
• Identify and implement process improvements, automation opportunities, and self-service solutions that enhance efficiency and employee experience.
• Partner cross-functionally with Recruiting, HR Business Partners, Payroll, IT, Legal, Finance, HRIS, and vendors to deliver consistent, high-quality HR services.
• Create and maintain process documentation, knowledge base content, training materials, workflows, and audit-ready controls.
• Lead operational improvement initiatives, analyze service trends, and drive adoption of new processes, tools, and ways of working.

Job description

Job Description

Team:People OperationsSalary Range: 80,000 - 100,000 USDLocation: Remote within the United States

Opportunity for Impact

Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.

We’re looking for a Sr. People Operations Specialist to join our People Operations team and play a key role in driving operational excellence through process improvement, automation, and scalable solutions. This role will champion continuous improvement, influence stakeholders across the business, and help scale People Operations for future growth.

What You’ll Do

• Support and optimize People Operations processes across the employee lifecycle, including onboarding, job and compensation changes, leave administration, and offboarding.
• Identify and implement process improvements, automation opportunities, and self-service solutions that enhance efficiency and employee experience.
• Partner cross-functionally with Recruiting, HR Business Partners, Payroll, IT, Legal, Finance, HRIS, and vendors to deliver consistent, high-quality HR services.
• Create and maintain process documentation, knowledge base content, training materials, workflows, and audit-ready controls.
• Lead operational improvement initiatives, analyze service trends, and drive adoption of new processes, tools, and ways of working.

What We’re Looking For

• 5+ years of experience in Human Resources, People Operations, HR Operations, Shared Services, or a related field.
• Proven experience improving operational processes, simplifying workflows, and maintaining process documentation.
• Strong analytical, problem-solving, organizational, and communication skills with the ability to manage multiple priorities.
• Experience collaborating with cross-functional stakeholders and driving process improvements in a fast-paced environment.

Bonus points if you also have:

• Experience supporting a high-growth or rapidly evolving organization.
• Experience with audits, compliance activities, or third-party vendor management.
• Familiarity with HR technology platforms, self-service solutions, automation tools, workflow optimization, or RPA.

Why You’ll Like Working on Team Applied

The best work happens when smart people move fast, together. For over 40+ years, Applied has built technology that solves real problems for insurance professionals - and we’re still pushing what’s possible.

You’ll be part of our people-first culture built on trust, inclusion, and growth - where you’re supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success.

How We’ll Support You

We invest in the whole person, not just the role. Our benefits and resources are built to support your health, your time, and your life outside of work:

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

Compensation Transparency

Our targeted starting base salary in the United States for this position considers a variety of factors, including depth and breadth of experience, skills and role scope. Depending on the role, team members may also be eligible for additional compensation plans (bonus and commission).

Your Security Matters

Our candidates’ personal information and online safety are top of mind. Applied communicates with candidates only via a secure @appliedsystems.com email address or through our official careers portal. Recruiters will never request payments or ask for financial account or sensitive personal information like Social Security numbers.

Background Checks

Employment is contingent upon successful completion of applicable pre-employment background checks and verification processes.

AI Utilization

We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, final decisions are always conducted by real humans.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.