Sr. People Operations and Systems Generalist

United States Digital Space LLC; San Francisco (CA); Hybrid; USD 128,000 - 151,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Learning and development allowance

Competitive cash and equity

Fertility, adoption, and parental-pln.

Flexible PTO

Wellness stipend

Job summary

United States Digital Space LLC is seeking a Senior People Operations and Systems Generalist to own Workday processes and data integrity within a fast-growing team. You’ll translate business needs into configurations, drive semi-annual Workday releases, and partner with internal systems on large projects.

You’ll also stand up lightweight tools to close gaps and build fast, compliant People Ops solutions. The role requires 5+ years in People Ops or related systems, strong Google Sheets skills,

Qualifications

• Deep functional expertise in Workday HCM with end-to-end process ownership.
• Comfort translating business needs into requirements and tests.
• Familiarity with AI-assisted, no-code/low-code tools to build lightweight solutions.
• 5+ years of experience in People Ops or systems-adjacent teams at fast-paced, scaling orgs.

Responsibilities

• Serve as the functional Workday expert for the People Ops team from requirements through configuration and rollout.
• Lead semi-annual Workday releases, identify simplifications or automations for processes.
• Partner with Workday Product Analyst on larger technical projects and integrations.
• Stand up simple tools within the team to close process gaps and escalate true development when needed.
• Prototype and build People Ops tools using Lovable and Claude for rapid solutions.

Skills

Workday HCM

Business process design

Cross-functional collaboration

JIRA Help Desk

Google Sheets

No-code/low-code tools

Project management

Data integrity

Tools

JIRA Help Desk

Greenhouse

CultureAmp

Lovable

Claude

Envoy to Workday

Google Sheets

Job description

**About the company**the company is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on the company for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. the company is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

We are looking for a driven Senior People Operations and Systems Generalist to own the process side of our Workday ecosystem: translating business needs into well designed processes, and knowing when a gap calls for a simple ad hoc tool versus a technical build from our Workday Product Analyst and internal systems team. Beyond systems, you'll manage employee requests through our JIRA help desk, maintain data integrity across our people technology, and support compliance related activities for the People Ops team. We're looking for someone who wants real ownership of a core people system with the room to build and is passionate about the details, helping us scale as the company continues to grow.

What you'll do

• Serve as the functional Workday expert for the People Ops team, owning business process design from requirements through configuration, testing, and post launch iteration.
• Own configuration, testing, and rollout for semi-annual Workday releases, proactively flagging opportunities to simplify or automate existing processes.
• Partner with the Workday Product Analyst and internal systems team on larger technical projects and integrations (e.g., Envoy to Workday), representing the People Ops perspective.
• Stand up simple, ad hoc tools within the team's own toolkit (Sheets, trackers, JIRA workflows) to close process gaps, escalating true technical development to internal systems.
• Use tools like Lovable and Claude to rapidly prototype and build People Ops tools and automations, turning process ideas into working solutions on fast, business critical timelines.
• Manage day-to-day Workday data and configuration, from position detail changes and EIB processing to troubleshooting, escalating architectural or security group changes to internal systems.
• Maintain up to date process documentation and deliver training materials for new system enhancements.
• Provide employee and manager support for complex or system-specific JIRA help desk tickets escalated from the team, representing company policies and practices.
• Prepare, review, and analyze data and reports, making recommendations in partnership with the Data Analyst. E.g. Attrition and exit interview reporting.
• Own the immigration vendor relationship, support compliance,multi state policy and handbook administration.
• Serve as a backup layer for complex workplace compliance investigations escalated by HRBPs or the broader People Ops team.
• Support the Total Rewards team on compensation, benefits, equity and leave administration, and partner with the Data Analyst on EEO 1 and affirmative Action Plan reporting.
• Support the People function through ongoing process improvements and general team support.

What you bring

• Deep functional expertise in Workday HCM, with proven experience owning a process from idea through requirements, testing, and rollout, not just executing pre-defined configuration tickets. Additional Workday module experience is a strong plus.
• Comfort partnering with a technical systems team, translating business needs into requirements and testing plans rather than writing the build yourself.
• Familiarity with AI-assisted, no-code/low-code tools such as Lovable and Claude, using them to build lightweight People Ops solutions that drive high-impact outcomes quickly.
• 5+ years of experience in People Ops or systems adjacent teams at fast paced, scaling organizations.
• Expertise across our broader people tools including JIRA Help Desk, Greenhouse, CultureAmp, and more.
• High degree of customer obsession, with a track record for delivering results, team collaboration, and business acumen.
• Problem solving and critical thinking skills, sound judgment, and a bias for action.
• Proven experience handling confidential information with discretion, honesty, and integrity.
• Proven time management and project management skills, with the ability to manage a high volume of requests and shifting priorities.
• Working knowledge of Google Suite required, especially Google Sheets to include v-lookups, pivot tables, and beyond.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Pay Transparency Disclosure

*We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, seeour website**.*

On-target Earnings OR Base Salary range (San Francisco, CA)

$128,000—$151,000 USD

What We Offer

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

*At the company, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a the company hub location.*

Equal Employment Opportunities at the company

the company is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. the company believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

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