Sr. Partner Support Specialist

Appspace; Tampa (FL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Remote work opportunities

Generous PTO

Paid holidays

Company laptop

Medical, dental, vision coverage

401(k)

Parental leave

Life insurance

Mental health resources

Job summary

Appspace is seeking a Partner Support Specialist to manage the day-to-day activities and growth of hundreds of partners globally. The role requires a high-energy, well-organized individual with strong business development acumen.

You will report to the Sr. Director of Partnerships and collaborate with the GTM, Sales, and Customer Success teams. Expect approx. 20% travel across regions and time zones, supporting account growth and renewal retention.

Qualifications

• Bachelor’s degree or 3+ years equivalent work experience.
• Background in business development with partner management preferred.
• Demonstrated track record of meeting or exceeding sales quotas.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Proficient in email, phone, and face-to-face client engagement.
• Experience with MEDDPICC or similar sales processes.
• Experience leveraging AI to boost productivity and efficiency.

Responsibilities

• Manage the Appspace Partner Desk, onboarding and day-to-day partner management.
• Educate partners on Appspace product/services and enablement tools.
• Deliver sales presentations to Partner AMs, SEs, and marketing teams.
• Represent Appspace at industry events and partner events.
• Provide weekly updates on pipeline and revenue forecast to GTM leadership.
• Collaborate with Sales and Customer Success to drive account growth and renewals.
• Develop mastery of sales acumen, partner enablement, operations, and industry knowledge.
• Differentiate Appspace to maintain a dominant position in partner accounts.

Skills

Business development

Partner management

Lead generation

Sales quotas

Communication

Salesforce

Microsoft Office

MEDDPICC

AI productivity

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Google Suite

Microsoft Office

Job description

At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that’s helping people everywhere love where they work.

Your Role as a Partner Support Specialist:

The PSS will manage the day-to-day activities and growth of hundreds of Appspace partners globally. This position requires someone who is high-energy, well-organized, and possesses strong acumen in business development.

The position will report to the Sr. Director of Partnerships as part of the Appspace Partner Organization. The PAM will work closely with and support the Appspace Go-to-Market (GTM) team, including strategic alignment with Appspace Sales and Customer Success Teams.

This position requires a candidate who has a proven track record of meeting and exceeding quotas. This position requires approximately 20% travel across multiple regions and time zones.

A Day in the Life of a Partner Support Specialist:

• Manage the Appspace Partner Desk, including new partner leads, onboarding, and day-to-day management of assigned Partners.
• Educate partners on Appspace product/services portfolio, partner programs, and enablement tools.
• Provide sales presentations to Partner AMs, SEs, Solution Architects, Product teams, and Marketing teams.
• Represent Appspace at industry and partner events.
• Provide clear weekly updates to Appspace GTM leadership on pipeline and revenue forecast.
• Work closely with Appspace Sellers and Customer Success Teams to support account growth and renewal retention.
• Develop complete mastery of sales acumen, partner enablement, operations, and industry knowledge.
• Determine creative ways to differentiate Appspace from the competition and ensure a dominant position in assigned partner accounts.

What You’ll Need:

• Ideal candidate will have a strong background in business development, preferably with an emphasis on partner management.
• Bachelor’s degree or 3+ years equivalent work experience.
• Preferred candidate will have come from employee communications, workplace experience, facilities, or AV/IT industries.
• Demonstrated track record of meeting or exceeding sales quotas.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Ability to proactively generate leads, work under a quota, and effectively maintain/expand business relationships through email, phone, and face-to-face contact.
• Efficiently deliver the Appspace value proposition and provide a high-level product demo.
• A team player who is capable of high performance and flexibility, working in a dynamic environment.
• Excellent presentation and written and verbal communication skills.
• Must be well‑organized and attentive to details.
• Proficiency in the use of Microsoft Office Suite, Google Suite, and Salesforce.
• Experience with MEDDPICC or other pertinent sales processes.
• Demonstrated ability to understand and leverage AI to drive productivity and efficiency.

The Perks of Working for Appspace:

For all our US based team members, we offer a variety of benefits from competitive salaries, medical, dental and vision coverage, disability coverage, employer paid life insurance, mental health resources, 401(k) plan and a fully paid parental leave program.

• Generous PTO
• Remote work opportunities
• Paid company holidays
• A casual dress work environment
• A company provided laptop

Disclaimer:

Appspace is committed to equitable compensation practices and complies with all applicable local, state, and federal regulations. For jurisdictions that require pay scale disclosure, a general compensation range may be provided during the initial stages of the interview process. Final compensation will be based on multiple factors including experience, skills, certifications, and overall fit for the role.

If you are located in a jurisdiction with specific pay transparency requirements, we will be happy to discuss the relevant range during your application process.