Sr. Operations Program Manager, Devices Operations & Supply Chain

Amazon.com Services LLC; Sunnyvale (CA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health insurance

RSUs

Sign-on bonus

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC is seeking a Sr. Operations Program Manager to drive development across internal teams and partners for next-generation Amazon devices. The role emphasizes cross-functional leadership, program oversight, and optimizing cost, quality, and time to market.

The ideal candidate has a background in New Product Introduction within Operations/Manufacturing for consumer electronics, with strong communication and influence skills across Engineering, Product, and Operations.

Qualifications

• 5+ years of program management or technical project management experience.
• Experience overseeing roadmap strategy and definition.
• Experience owning feature delivery and tradeoffs of a product.
• Experience with end to end product delivery.

Responsibilities

• Drive product development across internal teams and partners as the Single Threaded Owner for Operations.
• Develop manufacturing and supply chain strategies to meet product requirements.
• Support product concept development as Operations lead.
• Execute development builds by overseeing technical issue resolution and production schedule.
• Regular written and verbal communication to Leadership.
• Coordinate information flow across teams in support of manufacturing/operations.
• Drive alignment of processes and initiatives throughout Device Operations organization.
• Define and guide decisions on type of VEM appropriate for the product, customer need, and launch schedule.

Skills

Program management

Roadmap strategy

Feature delivery

End-to-end product delivery

Education

Master's degree in a related technical field

Job description

The Sr. Operations Program Manager (Sr. OPM) will work within the Device Operations group to develop the next generation of Amazon devices. The Sr. OPM will engage and work cross functionally across Engineering, Product Management, and Operations functions. The Sr. OPM will balance a mix of strategic, programmatic, and operational responsibilities to optimize new product cost, quality, and time to market. The individual is expected to work cross functionally to build consensus among the cross functional team and leadership. The individual will have experience in New Product Introduction in an Operations/Manufacturing role pertaining to Consumer Electronics (or similar) and have proven communications skills and ability to influence.

Key job responsibilities

• Drive product development across internal teams and external development/manufacturing partners as the Single Threaded Owner for Operations.
• Develop manufacturing and supply chain strategies to meet product requirements.
• Support product concept development as Operations lead.
• Execute development builds by overseeing technical issue resolution and production schedule.
• Regular written and verbal communication to Leadership.
• Coordinate information flow across teams in support of manufacturing/operations.
• Drive alignment of processes and initiatives throughout Device Operations organization.
• Define and guide decisions on type of Variable Engagement Module (VEM) appropriate for the specific product, customer need, and launch schedule.
• Bring in and incorporate industry best practices into the Product Operations group.
• Travel as required to accomplish business needs.

A day in the life

In a typical day, a Sr. OPM performs a mix of tactical and strategic activities like deep diving to solve complex engineering and supply chain issues, and driving a Supply Chain and Operations strategy that supports the development of new products.

About the team

We are a team of self-driven individuals with laser focus on launching innovative devices that delight our customers. We provide Operations & Supply Chain leadership to all cross-functional teams and work collaboratively to drive optimal product decisions.

Basic Qualifications:

• 5+ years of program management or technical project management experience
• Experience overseeing roadmap strategy and definition
• Experience owning feature delivery and tradeoffs of a product
• Experience with end to end product delivery

Preferred Qualifications:

• Master's degree in a related technical field
• Experience writing and publishing technical documents or equivalent
• Experience in verbal and written communication for executive level leaders
• Experience with hardware/software integration and real-time systems
• Experience working cross-functionally and across regions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time