Sr Operations Program Manager, Amazon Leo Customer Terminals

Amazon Inc.; Redmond (WA); On-site; USD 149,000 - 201,000; Full time

Job summary

Amazon Kuiper Manufacturing Enterprises LLC seeks a Senior Operations Program Manager to drive aviation hardware development from concept to production in a fast-paced, data-driven setting. You will oversee complex manufacturing processes, optimize product lifecycles, and ensure on-time delivery of customer terminals with high quality.

You will collaborate with manufacturing engineers, tech program managers, and leadership to coordinate line qualifications, drive yields, and implement strategic

Qualifications

• Bachelors in engineering, computer science or equivalent.
• 5+ years of technical product or program management experience.
• Experience with scope, schedule, budget, quality, risk and critical path.
• Experience leading cross-functional programs and release coordination.
• Experience defining KPI/SLA and reporting to leadership.

Responsibilities

• Drive manufacturing readiness across development phases and milestones.
• Optimize factory execution and yield to meet launch timelines.
• Lead cross-functional initiatives with MFG Eng, Hardware R&D, Quality, Supply Chain.
• Manage complex program budgets and implement cost optimization.
• Coordinate production line establishment, qualification, and improvements.

Skills

Program management

Cross-functional leadership

PM disciplines

KPI/SLA definition

Analytics & presentations

Education

Bachelor's in engineering or equivalent

Master's degree (preferred)

Tools

MS Project

MS Office

MS SharePoint

Job description

Sr Operations Program Manager, Amazon Leo Customer Terminals

Job ID: 10582689 | Amazon Kuiper Manufacturing Enterprises LLC

Amazon LEO is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. We're seeking an innovative and collaborative Senior Operations Program Manager to drive critical aviation hardware development programs from concept to production. In this pivotal role, you'll orchestrate complex manufacturing processes, optimize product lifecycles, effectively manage assembly yields, and ensure seamless delivery of innovative customer terminal products. Your strategic leadership will directly impact our ability to bring transformative aviation assembly technologies to market with precision and excellence on time.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life Your day will be a dynamic blend of cross-functional collaboration, strategic planning, problem-solving, and hands-on program management. You'll engage with manufacturing engineers, technical program managers, and leadership to navigate the intricate journey of hardware development. From coordinating production line qualifications to driving yield improvements, you'll be the critical connector ensuring our aviation products meet the highest standards of quality and performance.

About the team We are a passionate group of professionals dedicated to operational excellence in aviation technology integration. Our team thrives on data-driven decision-making, proactive problem-solving, and creating innovative solutions in a fast-paced hardware environment. By joining us, you'll contribute to innovative projects that directly impact aviation infrastructure and technological advancement. We value transparent communication, empathetic collaboration, and the ability to balance complex trade-offs between quality, cost, and schedule.

Key job responsibilities

• Drive comprehensive manufacturing readiness across all development phases, owning critical operations commitments and milestones


• Optimize factory execution and yield management to meet channel fill requirements and product launch timelines


• Lead cross-functional initiatives involving Manufacturing engineering, Hardware R&D, Quality, and Supply Chain teams


• Manage complex program budgets and implement strategic cost optimization strategies


• Coordinate production line establishment, qualification, and continuous improvement processes

Basic Qualifications

• Bachelor's degree in engineering, computer science or equivalent


• 5+ years of technical product or program management experience


• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management


• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules


• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership


• Experience with MS Project, MS Office, and MS Sharepoint

Preferred Qualifications

• 5+ years of analytical, quantitative, communication, and presentations experience


• Experience building and evaluating system-level technical design


• Master's degree in a related technical field


• 4+ years of hardware development, test lab, space/aerospace maintenance or hands-on engineering environment experience


• project management certification such as PMP, Scrum, or other Agile certification

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Redmond - 148,700.00 - 201,200.00 USD annually