Sr. Operations Manager

Bertelsmann-Jobs; Minor Lane Heights (KY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match up to 6%

Paid time off and holidays

Tuition reimbursement and training

Job summary

Arvato is seeking an experienced operations leader to oversee the Louisville distribution center, driving end-to-end operations, continuous improvement, and cost efficiency. You will monitor schedules, shipping requirements, and volume peaks to deliver highest quality service for customers.

You will lead a team of OPS Managers, manage inventory controls, and coordinate with customers. Prior multi-client supply chain leadership and SAP/WMS experience are essential.

Qualifications

• 10+ years of operations leadership in a multi-client supply chain/high-tech environment.
• Experience managing production, quality, and technical support areas.
• Workforce management experience in temp labor environment.
• Experience in fulfillment with automation (WCS, WMS and subsystems).

Responsibilities

• Maintain production, quality, reliability, and safety requirements.
• Hire, train, evaluate, and develop production management staff.
• Lead end-to-end operations of the Louisville DC to meet schedules and costs.
• Coordinate warehousing and distribution activities to ensure timely delivery.
• Oversee KPIs: On Time Delivery, Inventory Control, Claims, On Time shipping.
• Plan peak season and training of associates; lead OPS Managers.

Skills

Operations leadership

Supply chain management

Team leadership

Fulfillment automation (WCS, WMS)

SAP knowledge

Workforce management

Education

Bachelor’s Degree preferred

Tools

SAP

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

Arvato is looking for an experienced operations leader to support our growing facilities in the Louisville market. In this role you will have the responsibility for the end-to-end operations of the entire distribution center in Louisville, Kentucky. This includes driving continuous improvement in all areas of operation as well as monitoring and adjusting processes as needed to meet production schedules, due dates, priorities, shipping requirements and volume peaks. Your goal will be to provide the highest quality service for our customers by establishing best-in-class processes while maintaining optimal cost structures.

• Maintain production, quality, reliability, and safety requirements.
• Hire, train, evaluate, and develop production management staff.
• Serve as key communication link between operations and customers (internal and external).
• Logistics Management of Operations: Coordinating warehousing, and distribution activities to ensure timely delivery of products to customers daily and supports client month/year end activities.
• UKG Labor Management: Monitors and ensures all frontline supervisors are accurately accounting for labor efforts in correct cost centers and project codes.
• Prepares OPS data as required.
• Supports Quality Management System and corrective actions.
• Oversight for Safety and engagement as required.
• Responsible for client KPI’s: On Time Delivery, Inventory Control, Claims, On Time shipping.
• Peak Season Planning + Execution.
• Training of warehouse associates for all functional areas.
• Team Leadership: Leading and managing a team of OPS Managers, providing guidance, training, and support to ensure that goals and objectives are met.
• Inventory Management: Oversight to ensure inventory control metrics are aligned and OPS functional processes are not creating errors for inventory control. Supports customer audits and physical inventory as required.
• Process/Continuous Improvement: Identifies areas for improvement within QMS processes to enhance efficiency, reduce costs and minimize waste throughout the supply chain.
• Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment
• This job description is not intended to be a comprehensive list of duties and responsibilities, the Company reserves the right to change or modify the job description at any time, with or without notice.

Qualifications

• 10+ years of operations experience within a multi-client supply chain and high-tech environment including developing, motivating, and leading cross functional teams.
• Active management of production, quality, and technical support areas.
• Workforce Management experience in a temp labor environment.
• Experience in fulfillment environment with automation (WCS, WMS + subsystems)
• Bachelor’s Degree preferred.
• Knowledge of SAP pertaining to warehouse activities

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience.

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