Senior Operations Manager

Arvato; Louisville (KY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company matching

Paid Time Off

Employee Assistance Program

Ongoing development opportunities

Job summary

A logistics and supply chain management firm is seeking a Senior Operations Manager to oversee the end-to-end operations at their Louisville, Kentucky distribution center. The ideal candidate will have over 10 years of operations experience, strong leadership skills, and a background in logistics management. Key responsibilities include managing production, quality, and safety requirements while driving continuous improvement in operations. This full-time role offers a comprehensive benefits package including health insurance and 401(k) matching.

Qualifications

• 10+ years of operations experience in a multi-client supply chain.
• Strong background in leadership and team development.
• Experience with workforce management in a temp labor environment.

Responsibilities

• Maintain production, quality, reliability, and safety requirements.
• Hire, train, evaluate, and develop production management staff.
• Oversee logistics management and ensure timely delivery of products.
• Identify areas for process improvement to enhance efficiency.

Skills

Operations management

Team leadership

Logistics management

Process improvement

Education

Bachelor's Degree

Tools

SAP

ERP Systems

Job description

Overview

Senior Operations Manager role at Arvato. Arvato is looking for an experienced operations leader to support our growing facilities in the Louisville market. In this role you will have the responsibility for the end-to-end operations of the entire distribution center in Louisville, Kentucky. This includes driving continuous improvement in all areas of operation as well as monitoring and adjusting processes as needed to meet production schedules, due dates, priorities, shipping requirements and volume peaks. Your goal will be to provide the highest quality service for our customers by establishing best-in-class processes while maintaining optimal cost structures.

Responsibilities

• Maintain production, quality, reliability, and safety requirements.
• Hire, train, evaluate, and develop production management staff.
• Serve as key communication link between operations and customers (internal and external).
• Logistics Management of Operations: Coordinating warehousing, and distribution activities to ensure timely delivery of products to customers daily and supports client month/year end activities.
• KRONOS Labor Management: Monitors and ensures all frontline supervisors are accurately accounting for labor efforts in correct cost centers and project codes.
• Prepares OPS data as required.
• Supports Quality Management System and corrective actions.
• Oversight for Safety and engagement as required.
• Responsible for client KPI’s: On Time Delivery, Inventory Control, Claims, On Time shipping.
• Peak Season Planning + Execution.
• Training of warehouse associates for all functional areas.
• Team Leadership: Leading and managing a team of OPS Managers, providing guidance, training, and support to ensure that goals and objectives are met.
• Inventory Management: Oversight to ensure inventory control metrics are aligned and OPS functional processes are not creating errors for inventory control. Supports customer audits and physical inventory as required.
• Process/Continuous Improvement: Identifies areas for improvement within QMS processes to enhance efficiency, reduce costs and minimize waste throughout the supply chain.

Qualifications

• 10+ years of operations experience within a multi-client supply chain and high-tech environment including developing, motivating, and leading cross functional teams.
• Bachelor’s Degree preferred.
• ERP Systems experience required; SAP preferred.
• Active management of production, quality, and technical support areas.
• Workforce Management experience in a temp labor environment.
• Experience in fulfillment environment with automation (WCS, WMS + subsystems).

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays. Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Transportation, Logistics, Supply Chain and Storage