Sr Operations Manager

Insight Global; Hanahan (SC); On-site; USD 120,000 - 150,000; Full time

Job summary

Insight Global seeks a Senior Manager to lead import and drayage operations across Savannah, GA and Charleston, SC ports, with weekly time split between locations. You will direct on-site managers, staff, and a ~50-driver fleet, ensuring regulatory compliance, safety, and end-to-end delivery performance.

The role emphasizes operational consistency, continuous improvement, and travel to nearby locations. A strong background in port logistics and 3PL environments is required.

Qualifications

• 2+ years in port operations management.
• 2+ years people management experience.
• Experience in 3PL/logistics environment.
• Willingness to travel up to 25%.
• TWIC required or to be obtained; CTPAT beneficial.

Responsibilities

• Oversee daily port and drayage operations at Savannah and Charleston.
• Lead onsite managers and administrative staff.
• Direct a driver fleet of ~50 drivers (owner-operators and company drivers).
• Ensure smooth port-to-yard-to-customer delivery flow.
• Oversee import documentation, drayage, chassis management, and maintenance coordination.
• Ensure safety standards and regulatory compliance.
• Monitor performance, resolve issues, and drive continuous improvement.
• Travel to TN and KY locations as needed.
• Other duties as assigned.

Skills

People management

Leadership

Operational management

Port operations

Travel ability

Safety compliance

Tools

McLeod software

TWIC credential

CTPAT certification

Job description

Job Description

We are seeking a Senior Manager to lead and oversee import and drayage operations across our Savannah, GA and Charleston, SC port locations. This role is responsible for end to end operational performance—from port to customer delivery—ensuring efficiency, compliance, safety, and service excellence. The Senior Manager will split time between both ports weekly (approximately two days per week at each location) and will provide direct leadership to on site managers, administrative staff, and a driver workforce consisting of both owner operators and company drivers. This position plays a critical role in driving operational consistency, maintaining regulatory compliance, and supporting growth across the region.

Responsibilities:

• Oversee daily port and drayage operations for Savannah and Charleston locations
• Lead and manage on site managers and approximately six administrative staff members
• Provide oversight for a fleet of ~50 drivers (mix of owner operators and company drivers)
• Ensure smooth movement of import containers from port to yard and final customer delivery
• Oversee import documentation, drayage operations, chassis management, and maintenance coordination
• Ensure compliance with safety standards, maintenance protocols, and regulatory requirements
• Monitor operational performance, resolve issues, and drive continuous improvement
• Travel as needed to additional company locations (primarily TN and KY)
• Other duties as assigned

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 2+ years of port operations experience
• Must include hands on experience with import containers, import documentation, drayage, chassis, and maintenance operations
• 2+ years of people management experience
• Prior experience working within a 3PL environment (asset based logistics)
• Ability to travel domestically up to 25% (primarily east coast)
• Comfortable traveling regularly between Savannah, GA and Charleston, SC ports
• Strong leadership and operational management skills
• Active TWIC (Transportation Worker Identification Credential)
• Must be willing to obtain if not already held
• CTPAT Certification
• McLeod software experience