Sr. OPERATIONS MANAGER

Socket.dev; Hanahan (SC); On-site; USD 90,000 - 140,000; Full time

Job summary

Socket.dev in the United States (Hanahan, SC area) seeks an Operations Manager to lead port terminal activities, manage drivers and equipment, and ensure compliance with FMCSA and regulations. You will oversee import containers, drayage, documentation and maintenance, while driving safety and continuous improvement.

The role requires 5+ years in port operations, 3+ years leading teams, and strong organizational skills. Travel to TN/KY locations is expected; strong MS Office skills are essential.

Qualifications

• Bachelor’s Degree or above preferred; may substitute management experience with increasing responsibilities in the logistics or transportation industry.
• 5+ years’ experience in port operations, including hands on experience with import containers, import documentation, drayage, chassis and maintenance operations
• Prior experience working in 3PL environment
• Competency in Microsoft Office applications
• 3+ years’ experience leading or supervising operational teams
• Excellent geographical knowledge
• Good Organizational, verbal and written skills a must.
• Ability to focus and multi-task; Detail oriented.

Responsibilities

• Port Manager is responsible for all aspects of assigned terminal, including customers, drivers, and commercial equipment
• Manage and attendance
• Lead and manage on-site staff members
• Provide oversight for a fleet of drivers (mix of owner-operators and company drivers)
• Ensure smooth movement of import containers from port to yard and final customer delivery
• Oversee import documentation, drayage operations, chassis management, and maintenance coordination
• Ensure compliance with safety standards, maintenance protocols, and regulatory requirements
• Monitor operational performance, resolve issues, and drive continuous improvement
• Travel as needed to additional company locations (primarily TN and KY)
• Monitor trailer pool; anticipate needs and arrange maintenance as needed
• Coordinate vehicle repairs with Maintenance Department to minimize the down-time and insure availability of sufficient equipment to answer customers’ needs
• Lead continuous improvement initiatives
• Direct the implementation of corporate policies and procedures
• Actively coach and assist team members to ensure a common vision and team understanding of the critical role they play in TLD strategy and business practices
• Insures safety guidelines are met and actively leads the “Safety first initiative” by example
• Recommends actions to increase productivity or profitability.
• Conducts investigations and audits as necessary
• Any other responsibilities that may be assigned from time to time.
• Regular and reliable attendance is an essential function of this position. The employee must maintain a level of attendance and punctuality that enables the employee to effectively perform the essential duties and responsibilities of the position, meet business needs, and collaborate with employees, customers, and other business partners as required, with or without reasonable accommodation. Attendance requirements are subject to applicable company policies and federal, state, and local laws regarding protected leaves of absence and reasonable accommodation

Skills

Leadership

Port operations

Team management

Regulatory compliance

Drayage operations

Analytics

Education

Bachelor’s Degree or above

Tools

Microsoft Office

Job description

Description

Responsible for the overall leadership, management and performance of assigned Port Terminal. Schedules and dispatches drivers and commercial vehicles for conveyance of material while ensuring that the operation complies with a variety of federal and state laws that regulate the trucking and transportation industry, including the U.S. Department of Transportation's Federal Motor Carrier Safety Administration (FMCSA). Operations Manager oversees the recruitment and on-boarding of new employees and compliance to all regularity standard for the import and drayage operations at Savannah GA & Charleston SC port locations.

ESSENTIAL FUNCTIONS

• Port Manager is responsible for all aspects of assigned terminal, including customers, drivers, and commercial equipment
• Manage and attendance
• Lead and manage on-site staff members
• Provide oversight for a fleet of drivers (mix of owner-operators and company drivers)
• Ensure smooth movement of import containers from port to yard and final customer delivery
• Oversee import documentation, drayage operations, chassis management, and maintenance coordination
• Ensure compliance with safety standards, maintenance protocols, and regulatory requirements
• Monitor operational performance, resolve issues, and drive continuous improvement
• Travel as needed to additional company locations (primarily TN and KY)
• Monitor trailer pool; anticipate needs and arrange maintenance as needed
• Coordinate vehicle repairs with Maintenance Department to minimize the down-time and insure availability of sufficient equipment to answer customers’ needs
• Lead continuous improvement initiatives
• Direct the implementation of corporate policies and procedures
• Actively coach and assist team members to ensure a common vision and team understanding of the critical role they play in TLD strategy and business practices
• Insures safety guidelines are met and actively leads the “Safety first initiative” by example
• Recommends actions to increase productivity or profitability.
• Conducts investigations and audits as necessary
• Any other responsibilities that may be assigned from time to time.
• Regular and reliable attendance is an essential function of this position. The employee must maintain a level of attendance and punctuality that enables the employee to effectively perform the essential duties and responsibilities of the position, meet business needs, and collaborate with employees, customers, and other business partners as required, with or without reasonable accommodation. Attendance requirements are subject to applicable company policies and federal, state, and local laws regarding protected leaves of absence and reasonable accommodation

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s Degree or above preferred; may substitute management experience with increasing responsibilities in the logistics or transportation industry
• 5+ years’ experience in port operations, including hands on experience with import containers, import documentation, drayage, chassis and maintenance operations
• Prior experience working in 3PL environment
• Competency in Microsoft Office applications
• 3+ years’ experience leading or supervising operational teams
• Excellent geographical knowledge
• Good Organizational, verbal and written skills a must.
• Ability to focus and multi-task; Detail oriented.

Working conditions

• 50 % or more of shift will be out-of-doors
• Subject to varied weather conditions, exhaust, fumes, dust, high noise level
• Hours may vary due to operational need
• Frequent contact with commercial drivers and mechanics
• Fast-paced, deadline oriented
• May be required to climb stairs.
• Working with challenging individuals

Physical requirements

In compliance with the Americans with Disabilities Act, the following have been identified as physical requirements of the job:

• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job,
• the employee is regularly required to talk or hear.
• The employee is frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls. The employee is frequently required to sit or stand for long periods of time, walk distances and climb stairs, as well as stoop, bend, kneel and crouch.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Direct reports

• Operations Supervisors
• Driver Coordinator
• Dispatch Assistant
• Accounts Receivable Specialist
• Commercial Drivers