Sr. Operations Coordinator

US Foods, Inc.; Phoenix (AZ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid time off

Job summary

US Foods, Inc. is seeking a Sr. Operations Coordinator in Phoenix to support warehouse and transportation leadership. The role involves preparing forms, processing reports and documents, and resolving inquiries with strong attention to detail.

It requires solid clerical experience and excellent communication skills. The position includes data tracking, basic charting, and cross-functional support. Hours are night shift Sunday to Thursday, with compensation aligned to hourly pay scales and

Qualifications

• Minimum of three years of clerical experience.
• Excellent written and verbal communication skills.
• Strong math, analytical, and organizational abilities.

Responsibilities

• Support warehouse and transportation leadership with routine office tasks and data processing.
• Prepare and process forms, reports, and documents.
• Respond to inquiries and provide timely resolutions to problems.

Skills

Clerical experience

Communications

Analytical skills

Attention to detail

Teamwork

Education

High school diploma or GED/equivalent

Tools

Microsoft Word

Microsoft Excel

Access

Outlook

Job description

## Sr. Operations CoordinatorApply: SSA Phoenix AZ: Full time: Posted Today: R283905ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!BASIC PURPOSE The Sr Coordinator, Operations will enable distribution center operations by independently performing a wide range of office activities, responding to various inquiries and providing resolution to problems, and directly supporting warehouse and transportation leadership as necessary.The starting pay range is between $23-$25 per hour.**SCHEDULE**:* Sunday - Thursday* 11:30 pm - 8am **ESSENTIAL DUTIES AND RESPONSIBILITIES*** Ensure optimal warehouse and transportation operations by preparing and processing routine forms, reports, and documents (inbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, DVIR’s, shipping labels, backhaul spreadsheets, delivery window dispatch, driver key log, transportation route update, etc.) following standard procedures. Solve and/or escalate problems as they arise.* Communicate with internal and external customers to support staff and customer needs. Respond to general inquiries and telephone calls. Respond to requests by researching information, ensuring a resolution is achieved for all inquiries and requests.* Verify information and data to ensure market compliance with regulations and procedures. Escalate and support warehouse and transportation teams as they work through compliance issues.* Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log, etc.). Support efforts to improve metrics and actively track against them.* Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager’s review.* Support in training and developing junior clerical teammates.* Monitor inventory level of office supplies and initiate purchase orders.* Other duties as assigned by manager. **SUPERVISION**:* N/A **RELATIONSHIPS*** **Internal:** Operations manager and staff, purchasing department* **External:** N/A **WORK ENVIRONMENT*** The work will take place at a desk in an office environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees. **MINIMUM QUALIFICATIONS**Related Experience/Requirements:* Minimum of three years of clerical experience required. Knowledge/Skills/Abilities:* Excellent communication both verbally and in writing.* Excellent telephone and customer service ability.* Strong math, analytical, and organizational skills with high attention to detail.* Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.* Problem solving and critical thinking abilities to solve problems of an intermediate scope.* Perform cross-functional activities, and work on a varying schedule.* Strong teamwork skills with the ability to support others in the department and division. Education* High school diploma or GED/equivalent required. **PREFERRED QUALIFICATIONS*** Preferred experience in a distribution business environment.* Knowledge of DOT Hours of Service Regulations.* Knowledge of our geographic delivery area. Certifications/Training* Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties. **PHYSICAL QUALIFICATIONS*** Must be able to perform the following physical activities for described length of time: OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER **JOB REQUIRES WORKER TO WITH FREQUENCY:**STAND OCCASIONALLYWALK OCCASIONALLYDRIVE VEHICLE N/ASIT CONTINUOUSLYLIFT1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)5 (Manual Dexterity: Typing, use of office machines such as copiers, printers) As applicable, this role may also receive overtime compensation. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html. Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between$19 - $30