Sr. Mid-Market Growth Account Executive, Uber Health

Uber; Washington (District of Columbia); On-site; USD 193,000 - 215,000; Full time

Benefits offered by this job

Equity award

Benefits package

Bonuses possible

Job summary

Uber Health, a division of Uber for Business, seeks a Mid-Market Growth Account Executive to expand adoption and revenue within healthcare customers.

You will manage a broad book of Mid-Market accounts, build account plans, identify whitespace, and drive growth through strategic outreach and data-driven decisions, collaborating across Sales, CS, Operations, and Product.

Qualifications

• 3+ years of B2B sales, account management, customer growth, or expansion sales experience.
• Experience managing and growing an existing book of business, including identifying pipeline opportunities.
• Experience using Salesforce or similar CRM tools to track customer activity, pipeline, and forecasting.
• Experience presenting and communicating business value to stakeholders.

Responsibilities

• Efficiently use Salesforce to manage account plans, pipeline, customer activity, forecasting, and expansion opportunities across an existing Mid-Market book of business.
• Own growth strategy for a portfolio of Mid-Market Uber Health customers, with a focus on increasing usage, expanding into new locations or departments, and driving revenue growth.
• Build and execute account plans for priority customers, including whitespace identification, stakeholder mapping, use-case expansion, customer health, and next-best actions.
• Prioritize a broad book of business using revenue potential, usage trends, customer segment, adoption patterns, and expansion opportunity.
• Partner with New Business AEs to support clean transitions of newly acquired accounts into the Growth motion, including customer context, next steps, ownership clarity, and CRM documentation.
• Identify and develop new opportunities within existing customers through proactive outreach, usage analysis, business reviews, customer referrals, and stakeholder expansion.
• Conduct discovery with customers to understand transportation workflows, operational pain points, patient access needs, and opportunities for broader platform adoption.
• Deliver effective demos and business reviews that connect Uber Health solutions to customer outcomes, including improved access to care, reduced transportation friction, operational efficiency, and patient experience.
• Handle light implementation support, launch coordination, customer education, and technical problem solving to help customers adopt and expand usage.
• Collaborate with Sales, Customer Success, Operations, Support, Product, Legal, and Implementation teams to resolve customer issues and accelerate growth.
• Maintain strong CRM hygiene and provide accurate pipeline, forecast, and account-level updates to leadership.
• Contribute to repeatable playbooks for account planning, expansion campaigns, transition processes, customer outreach, and Mid-Market growth motions.

Skills

Account management

Salesforce

Opportunity growth

Stakeholder mapping

Tools

Salesforce

Job description

About the Role

Uber Health, a division of Uber for Business, is transforming access to care by helping healthcare organizations provide reliable, efficient, and scalable transportation solutions for patients, caregivers, staff, and other critical healthcare use cases.

The Mid-Market Growth Account Executive will be responsible for growing Uber Health's footprint across an existing book of Mid-Market customers. This role is focused on increasing adoption, expanding use cases, identifying new stakeholders, and driving revenue growth within healthcare organizations that have meaningful growth potential but require a more scaled, repeatable commercial motion.

This is a growth-focused role within an existing customer base. The strongest candidate will be able to manage a broad book of accounts, prioritize effectively, build practical account plans, and create expansion opportunities through proactive outreach, customer insight, and strong operational follow-through. This person should be comfortable balancing high-volume execution with strategic judgment, using data to identify where to focus and how to grow.

The ideal candidate is commercially driven, organized, customer-obsessed, and energized by building repeatable motions in a fast-moving environment.

What the Candidate Will Do:

• Efficiently use Salesforce to manage account plans, pipeline, customer activity, forecasting, and expansion opportunities across an existing Mid-Market book of business
• Own growth strategy for a portfolio of Mid-Market Uber Health customers, with a focus on increasing usage, expanding into new locations or departments, and driving revenue growth
• Build and execute account plans for priority customers, including whitespace identification, stakeholder mapping, use-case expansion, customer health, and next-best actions
• Prioritize a broad book of business using revenue potential, usage trends, customer segment, adoption patterns, and expansion opportunity
• Partner with New Business AEs to support clean transitions of newly acquired accounts into the Growth motion, including customer context, next steps, ownership clarity, and CRM documentation
• Identify and develop new opportunities within existing customers through proactive outreach, usage analysis, business reviews, customer referrals, and stakeholder expansion
• Conduct discovery with customers to understand transportation workflows, operational pain points, patient access needs, and opportunities for broader platform adoption
• Deliver effective demos and business reviews that connect Uber Health solutions to customer outcomes, including improved access to care, reduced transportation friction, operational efficiency, and patient experience
• Handle light implementation support, launch coordination, customer education, and technical problem solving to help customers adopt and expand usage
• Collaborate with Sales, Customer Success, Operations, Support, Product, Legal, and Implementation teams to resolve customer issues and accelerate growth
• Maintain strong CRM hygiene and provide accurate pipeline, forecast, and account-level updates to leadership
• Contribute to repeatable playbooks for account planning, expansion campaigns, transition processes, customer outreach, and Mid-Market growth motions

Basic Qualifications:

• 3+ years of B2B sales, account management, customer growth, or expansion sales experience.
• Experience managing and growing an existing book of business, including identifying pipeline opportunities.
• Experience using Salesforce or similar CRM tools to track customer activity, pipeline, and forecasting.
• Experience presenting and communicating business value to stakeholders.

Preferred Qualifications:

• Experience selling into or managing Mid-Market accounts within healthcare, health tech, logistics, or operationally complex industries.
• Experience managing consumption-based technology solutions where revenue is tied to platform adoption or usage volume.
• Proven ability to use data to prioritize a broad portfolio of accounts and uncover hidden growth opportunities.
• Strong adaptability and comfort operating in an environment where playbooks and workflows are actively evolving.

For Chicago, IL-based roles: The total on-target earnings (OTE) range for this position is USD $173,333 - USD $193,333. The OTE includes a base salary range of USD $104,000 per year - USD $116,000 per year and an annualized cash variable incentive target of USD $69,333 - USD $77,333.

For New York City, NY-based roles: The total on-target earnings (OTE) range for this position is USD $193,333 - USD $215,000. The OTE includes a base salary range of USD $116,000 per year - USD $129,000 per year and an annualized cash variable incentive target of USD $77,333 - USD $86,000.

For San Francisco, CA-based roles: The total on-target earnings (OTE) range for this position is USD $193,333 - USD $215,000. The OTE includes a base salary range of USD $116,000 per year - USD $129,000 per year and an annualized cash variable incentive target of USD $77,333 - USD $86,000.

For Washington, DC-based roles: The total on-target earnings (OTE) range for this position is USD $193,333 - USD $215,000. The OTE includes a base salary range of USD $116,000 per year - USD $129,000 per year and an annualized cash variable incentive target of USD $77,333 - USD $86,000.

The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits. (https://jobs.uber.com/en/benefits/)

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form. (https://forms.gle/aDWTk9k6xtMU25Y5A?uclick_id=d56eb634-bfb9-455e-a50d-901b3de0490c)