Sr Mgr, Transf & Gov Strategic Execution

eBay Inc.; Austin (TX); On-site; USD 155,000 - 185,000; Full time

Job summary

eBay Inc. is seeking a Senior Manager, Transformation & Governance to translate platform strategy into coordinated, cross-functional execution.

You will lead complex workstreams across policy, product, operations, engineering, and legal, ensuring priorities become clear plans, aligned decisions, and measurable outcomes. You will build governance mechanisms, operating rhythms, and escalation paths, driving transparency, consistency, and stronger seller experience while enabling scalable,

Qualifications

• 8–10+ years in strategy and operations, program management, governance, trust and safety, or related domains.
• Experience leading complex programs spanning business, operations, product, and engineering.
• Experience building operating rhythms and governance mechanisms for high-priority work.
• Ability to translate strategy into executable plans and clear decisions.

Responsibilities

• Lead cross-functional workstreams translating priorities into execution plans and measurable outcomes.
• Build oversight forums, decision frameworks, and issue-resolution paths.
• Develop plans with milestones, risks, and success measures for leadership visibility.
• Coordinate end-to-end delivery across policy, business, product, and tech teams.
• Drive alignment across Transformation & Governance Programs and partner teams.
• Prepare leadership-ready updates and materials linking goals to execution.
• Facilitate governance discussions and unblock delivery.
• Improve prioritization consistency and communication across the portfolio.
• Convert signals into structured problem statements and roadmaps.
• Develop scalable operating mechanisms and disciplined execution culture.

Skills

Strategic execution

Cross-functional leadership

Governance

Policy & enforcement experience

Communication

Ambiguity navigation

Job description

At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

Role Summary

The Sr. Manager, Transformation & Governance Strategic Execution is responsible for translating Platform Governance strategy into coordinated execution across intricate, interdisciplinary projects. This role sits within Transformation & Governance Programs and serves as connective tissue across policy, product, operations, engineering, legal, and customer-facing teams to ensure strategic priorities are converted into clear plans, aligned decisions, strong operating rhythms, and measurable outcomes. This role is centered on item policy oversight and strategic execution, with particular focus on governance across automated and human control performance, enforcement experience, and the execution mechanisms required to improve decision quality at scale. The person in this role will help drive initiatives that strengthen policy and enforcement outcomes while improving transparency, consistency, and seller experience. Over time, the role is expected to help build more durable governance mechanisms, stronger performance visibility, and more scalable operating models across Platform Governance priorities.

What This Role Owns

Lead complex, cross-functional workstreams that translate strategic priorities into execution plans, operating mechanisms, and delivered outcomes.

Key Responsibilities

• Strategic execution and program leadership Set strategy and drive execution for complex initiatives coordinating across several groups, dependencies, and delivery teams.
• Build and run the regular schedules, oversight forums, decision frameworks, and paths for resolving critical issues needed to keep strategic work on track.
• Develop clear plans, milestones, risks, and success measures, and ensure leadership has visibility into status, tradeoffs, and decisions.
• Coordinate end-to-end delivery across initiatives that require alignment between policy, business functions, product, and technical teams.
• Cross-functional leadership and organizational alignment Act as the linking element across Transformation & Governance Programs and partner teams by driving alignment, resolving ambiguity, and managing interdependencies.
• Prepare leadership-ready updates, recommendations, and decision materials that connect strategic goals to execution realities.
• Facilitate working sessions and governance discussions that help teams make progress on difficult tradeoffs and unblock delivery.
• Strengthen consistency in how key objectives are prioritized, managed, tracked, and communicated across the portfolio.
• Continuous improvement and strategic problem solving Find opportunities to improve how the organization plans, prioritizes, and accomplishes high-impact work.
• Convert fragmented signals and emerging issues into structured problem statements, action plans, and roadmap recommendations.
• Help the organization move from one-off interventions toward more scalable, repeatable operating mechanisms.
• Contribute to a culture of disciplined execution, thoughtful governance, and continuous improvement.

Ideal Candidate Profile

• Strong strategic execution leader with experience driving complex, cross-functional initiatives from problem framing through launch and iteration.
• Comfortable operating in ambiguity and bringing structure to fast paced environments with multiple collaborators and competing priorities.
• Able to connect strategy to execution by defining plans, clarifying decisions, and translating broad goals into actionable work.
• Strong judgment on when to lead directly, when to influence, and when to enable partner teams to own execution.
• Effective communicator who can work fluidly from detailed execution discussions to senior leadership updates.
• Skilled at navigating the intersection of governance, policy, operations, customer experience, and technical delivery.

Preferred Experience

• 8-10+ years of experience in strategy and operations, program management, governance, trust and safety, risk, compliance, marketplace operations, or related domains.
• Experience leading complex programs that span business, operations, product, and engineering teams.
• Experience building operating rhythms, governance mechanisms, and cross-functional execution models for ambiguous or high-priority work.
• Experience using qualitative and quantitative signals to improve the accuracy of decisions, controls, workflows, or customer experience.
• Experience in policy, enforcement, trust, safety, compliance, or marketplace environments is strongly preferred.
• Experience working on initiatives involving quality oversight, control performance, enforcement design, or operational transformation is highly valuable.

Additional Details

The base pay range for this position is expected in the range below: $155,000 - $185,000 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.

The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).

Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.

If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.