Sr Mgr Talent Programs and Delivery

Performance Contracting, Inc. (PCI); Lenexa (KS); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Incentive bonus plan

Employee stock ownership plan (ESOP)

401(k) with matching

Medical, prescription, dental, and vision insurance

Life insurance and disability benefits

Flexible paid time off and holidays

Job summary

Performance Contracting, Inc. (PCI) is seeking a Senior Manager, Talent Programs & Delivery to oversee enterprise learning experiences. This role ensures high-quality execution of learning programs and leads a team focused on instructional design and facilitation.

The ideal candidate will have a Bachelor's degree and significant leadership experience in related functions. Benefits include competitive pay, bonus plans, and various insurance options.

Qualifications

• Significant leadership experience in learning, training, operations, or a related function.
• Strong ability to translate business needs into practical, actionable solutions.

Responsibilities

• Lead and develop facilitator and instructor community.
• Own end-to-end execution of enterprise learning programs.
• Establish feedback loops to continuously improve content.
• Coach and develop leaders within the team.

Skills

Leadership

Communication

Coaching

Instructional design

Education

Bachelor’s degree in Organizational Development, Education, Business or related field

Job description

Company Overview

Performance Contracting Group is a national employee‑owned specialty contractor that offers quality services and products to the commercial, industrial, and non‑residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.

Senior Manager, Talent Programs & Delivery

The Senior Manager of Learning Programs & Delivery is responsible for leading the design integrity and execution excellence of PCG’s enterprise learning experiences. This role oversees instructional design, learning experience design, and a distributed facilitator/instructor community to ensure high‑quality, scalable, and impactful development aligned to business priorities.

Serving as both operator and integrator, this leader ensures that learning experiences are not only well‑designed, but effectively delivered—bridging strategy and execution by translating enterprise priorities into programs that build capability, accelerate readiness, and improve performance.

This role is intentionally designed to bring together ‘create’ and ‘deliver’ functions under one leader, with future responsibility for technical training. The role partners closely with Talent Architecture and business leaders to ensure alignment without owning system design.

Core Responsibilities

Program Delivery & Facilitation Leadership

• Lead and develop PCG’s facilitator and instructor community, ensuring consistent quality, engagement, and effectiveness across all learning experiences.
• Oversee a facilitation structure that includes leaders and supervisors responsible for delivery excellence and execution at scale.
• Establish clear standards for facilitation, including preparation, delivery, participant experience, and follow‑through.
• Build a strong facilitator bench through coaching, feedback, and clear expectations for performance and impact.

Instructional Design & Experience Quality

• Lead a team of instructional designers and learning experience designers to create practical, relevant, and high‑impact learning solutions.
• Ensure all programs are designed for real application—clear, actionable, and directly aligned to how work gets done at PCG.
• Drive consistency in design standards, tools, and development approaches across all programs.
• Partner with Talent Architecture to translate competencies, success profiles, and frameworks into usable learning experiences without owning the frameworks themselves.

Program Execution & Continuous Improvement

• Own end‑to‑end execution of enterprise learning programs, from development through delivery and ongoing iteration.
• Ensure programs are delivered with clarity, speed, and measurable impact—not unnecessary complexity.
• Establish feedback loops to continuously improve content, delivery, and participant experience.
• Balance enterprise scalability with field relevance, ensuring programs work in real operating environments.
• Translate business needs into practical learning solutions that drive measurable outcomes.

Team Leadership & Organizational Effectiveness

• Lead a multi‑layered team structure that includes design, delivery, and supervisory roles, ensuring clarity in accountability and performance expectations.
• Coach and develop leaders within the team to strengthen both capability and consistency.
• Simplify and streamline team structure over time, including consolidating facilitation leadership to improve focus and execution.
• Ensure effective coordination across ‘create’ and ‘deliver’ functions to reduce friction and increase speed.

Required Qualifications & Experience

• Bachelor’s degree in Organizational Development, Education, Business, or a related field.
• Significant leadership experience in learning, training, operations, or a related function.
• Strong leadership, coaching, and communication skills.
• Ability to translate business needs into practical, actionable solutions.

Preferred Qualifications

• Experience in instructional design, facilitation, or learning program leadership.
• OR significant business leadership experience with strong capability‑building and development exposure.
• Experience building or leading facilitator/instructor communities or frontline training environments.
• Familiarity with competency‑based development, onboarding, or workforce capability programs.
• Experience operating across functions (e.g., talent, operations, HR, or field leadership).

Benefits

• Competitive pay
• Incentive bonus plan
• Employee stock ownership plan (ESOP)
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
• Life insurance, AD&D, and disability benefits
• Employee assistance program (EAP)
• Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

PCG is a background screening, drug‑free workplace. In accordance with the provisions of Tennessee Code Annotated (T.C.A.), Title 50, Chapter 9, PCG’s Drug‑Free Workplace Program includes drug and alcohol testing as part of the hiring process and throughout employment, as applicable.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.