Sr Mgr IT Portfolio Management (PMO)

Crown Castle; Canonsburg (Washington County); On-site; USD 144,880 - 199,210; Full time

Benefits offered by this job

Health benefits

401(k) plan

Parental leave

Tuition reimbursement

Scholarship program

Charitable matching

Paid time off

Holidays

Free beverages

Job summary

Crown Castle in the United States is seeking a Senior Manager, IT Portfolio Management to lead the IT PMO and oversee a portfolio of strategic technology initiatives that drive growth and operational excellence.

You will standardize governance, manage budgets and resources, mentor PMs, and partner with executives to deliver measurable business value across enterprise programs.

Qualifications

• Bachelor’s degree in IT, business, engineering, CS, or related field.
• 8+ years IT project management, program management, portfolio management, or PMO leadership.
• 5+ years leading PMO teams or managers of Project/PMO teams.
• Experience leading enterprise PMO and managing complex portfolios of concurrent projects and programs.
• Demonstrated success overseeing large-scale technology and business transformation initiatives.
• Experience managing multimillion-dollar project portfolios and budgets.
• Strong experience with executive-level governance, portfolio reporting, and strategic planning.
• Proven success managing vendors, negotiating contracts, and overseeing third-party delivery partners.

Responsibilities

• Lead the enterprise PMO and oversee a portfolio of strategic business and technology initiatives.
• Mentor, develop, and manage a team of Program and Project Managers.
• Establish portfolio governance processes, standards, methodologies, and performance metrics.
• Drive portfolio prioritization and investment decisions with executives and stakeholders.
• Ensure alignment of technology investments with business strategy.
• Facilitate portfolio reviews, steering committees, and governance forums.
• Provide end-to-end oversight of programs and projects within scope, schedule, budget, and quality.
• Monitor health, resources, risks, and dependencies across the portfolio.
• Lead intake for new initiatives and ensure business cases are documented and prioritized.
• Maintain PMO metrics and dashboards for benefits realization and risks.
• Lead the intake process with sponsors and IT managers to meet project standards.

Skills

PMO leadership

Portfolio management

Executive governance

Vendor management

Stakeholder communication

Education

Bachelor's degree in IT, Business, Engineering, or CS

Tools

Smartsheet

Microsoft Project

Jira

ServiceNow PPM

Planview

Excel

Job description

Position Title: Senior Manager, IT Portfolio Management (M3)

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

Role

The Senior Manager, IT Portfolio Management (PMO) is responsible for leading the IT organization’s Project Management Office (PMO) and overseeing a portfolio of strategic technology initiatives that support business growth, operational excellence, and digital transformation. This role provides leadership, governance, financial oversight, resource planning, and delivery management across multiple enterprise programs and projects. A key focus is establishing and standardizing project governance, methodologies, reporting, and portfolio management tools across the organization. The individual will drive portfolio prioritization, project execution, and PMO maturity while ensuring technology investments align with strategic objectives and deliver measurable business value.

Responsibilities

PMO & Portfolio Leadership

• Lead the enterprise PMO and oversee a portfolio of strategic business and technology initiatives.
• Manage, mentor, and develop a team of Program and Project Managers, fostering a culture of accountability, collaboration, and delivery excellence.
• Establish portfolio governance processes, standards, methodologies, and performance metrics.
• Drive portfolio prioritization and investment decisions in partnership with executive leadership and key stakeholders.
• Ensure alignment of technology investments with business strategy and organizational objectives.
• Facilitate portfolio reviews, steering committees, and executive governance forums.

Program & Project Oversight

• Provide end-to-end oversight of enterprise programs and projects, ensuring successful delivery within scope, schedule, budget, and quality expectations.
• Monitor project health, resource utilization, dependencies, risks, and issue resolution across the portfolio.
• Serve as an escalation point for critical project challenges and delivery risks.
• Ensure consistent project management practices are implemented across all initiatives.
• Ensure project compliance with internal controls, enterprise architecture standards, and regulatory requirements.
• Prioritize and manage intake for new and ongoing initiatives.
• Maintain PMO metrics and dashboards to track progress, benefits realization, risks, and dependencies.
• Continuously evaluate projects to ensure they are meeting PMO standards, adhering to budgets and meeting deadlines.
• Lead the intake process for project requests, working with sponsors, stakeholders, and IT managers to ensure business cases are properly documented, prioritized, and meet project standards and practices.

Strategic Transformation Delivery

• Lead and oversee large-scale business and technology transformation initiatives, including:
  • Various implementation projects
  • Business process automation initiatives
  • Digital transformation and process improvement programs
• Partner with business leaders to develop execution strategies and drive successful organizational change.

Financial & Resource Management

• Manage and oversee the technology project portfolio budget.
• Develop capital and operating budget forecasts and monitor portfolio financial performance.
• Evaluate business cases, investment opportunities, project costs, and expected returns.
• Collaborate with IT and business leaders to align resource demand with organizational capacity.

PMO Process & Tool Standardization

• Assess current project management practices and implement scalable PMO processes, standards, and governance frameworks.
• Lead the evaluation, selection, and standardization of portfolio and project management tools across the organization.
• Establish consistent reporting, dashboarding, and project lifecycle management practices.
• Drive continuous improvement efforts to increase PMO effectiveness and portfolio visibility.
• Create a mature PMO operating model capable of supporting long-term strategic growth.

Stakeholder & Vendor Management

• Build strong relationships with executive leadership, business stakeholders, and technology teams.
• Serve as a trusted advisor to business leaders regarding project prioritization, delivery strategy, and portfolio health.
• Lead vendor evaluations and management of strategic technology partners.
• Present portfolio performance, risks, recommendations, and investment strategies to senior leadership.

Required Qualifications

• Bachelor’s degree in Information Technology, Business Administration, Engineering, Computer Science, or a related field.
• 8+ years of experience in IT project management, program management, portfolio management, or PMO leadership roles.
• 5+ years of people leadership experience managing Project Managers or PMO teams.
• Experience leading an enterprise PMO and managing complex portfolios of concurrent projects and programs.
• Demonstrated success overseeing large-scale technology and business transformation initiatives.
• Experience managing multimillion-dollar project portfolios and budgets.
• Strong experience with executive-level governance, portfolio reporting, and strategic planning.
• Proven success managing vendors, negotiating contracts, and overseeing third-party delivery partners.

Preferred Qualifications

• PMP, PgMP, PfMP, PMI-ACP, or equivalent project management certification.
• MBA or Master’s degree in a related field.
• Experience establishing PMO standards in organizations with evolving project management capabilities.
• Familiarity with Agile, Waterfall, and Hybrid delivery methodologies.
• Prosci or equivalent organizational change management certification.

Expectations

• Strong PMO and portfolio management expertise.
• Demonstrated people leadership and team development skills.
• Advanced knowledge of project governance, demand management, prioritization, and resource planning.
• Strong financial acumen with experience managing large technology budgets and investment portfolios.
• Excellent executive communication and presentation skills.
• Ability to influence across cross-functional teams without direct authority.
• Strong negotiation and vendor management skills.
• Experience implementing and standardizing project management tools and methodologies.
• Proficiency with tools such as Smartsheet, Microsoft Project, Jira, ServiceNow PPM, Planview, Excel, or similar platforms.
• Ability to create structure and scalable processes within a growing or maturing PMO environment.

Organizational Relationship

Reports to: Director IT Portfolio Management
Title(s) of direct reports: Project Manager, Program Manager

Your Company Benefits

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA) for employee and dependents.
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holidays.
• All offices provide free beverages and snacks.

Compensation

The salary range offered for this position is $144,880 – $199,210 annually. A candidate’s offer is determined by various factors including but not limited to depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

This position will remain posted until filled.