IT Project Manager

Creative Solutions Services, LLC; Orlando (FL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Creative Solutions Services, LLC seeks an experienced IT Project Manager to lead multiple medium- to large-scale initiatives within an established PMO. You’ll own scope, schedule, budget, and risk from kickoff through delivery, guiding cross-functional teams and coordinating with vendors and business units.

Hybrid role in Orlando, with a Monday–Wednesday on-site schedule, no overtime expected. You’ll implement the PMO methodology, drive governance, and report to executives while developing

Qualifications

• 5+ years in a project management role, including developing project teams.
• 5+ years in an information technology capacity, with an understanding of applications, databases, networking, and security/compliance.
• Bachelor’s degree in computer science or related field, or equivalent experience.
• Hands-on ownership of project budgets, forecasting, and cost-to-completion reporting.
• Experience preparing RFPs, MSAs, and SOWs with sourcing and contracts teams.
• Deep knowledge of the project management life cycle and SDLC (Agile, Iterative, Waterfall).
• Advanced MS Office skills (Visio, Excel, PowerPoint, Outlook).
• Clear written and verbal communication with senior management, project teams, and external groups.

Responsibilities

• Build and manage the communication plan for sponsors, team members, and business partners.
• Identify resources for each project and staff with the right skills.
• Set project schedules, identify the critical path, and enforce delivery standards.
• Manage issues, risks, and changes through PMO processes.
• Forecast and report project financials and utilization; apply cost-to-completion projections.
• Prepare funding documentation and collaborate on RFPs, MSAs, and SOWs.
• Lead project reviews and retrospectives and support audits and exec reports.
• Direct matrixed teams of 5–75 without direct reports.
• Contribute to PMO process improvement and onboarding of new PMs.

Skills

Stakeholder management

Budget management

Communication

PMO processes

MS Office suite

Agile/Waterfall SDLC

Vendor management

Team leadership

Education

Bachelor’s degree in CS or related field

Tools

MS Office

Visio

Excel

PowerPoint

Outlook

Clarity

Job description

About the Role

You will lead several medium and large IT and business projects at once inside an established IT PMO, owning scope, schedule, budget, and risk from kickoff through delivery. Projects last from a few months to multiple years, can reach several million dollars, and cut across business units, vendors, and technology teams. The people who do well here manage the money and the stakeholders as closely as they manage the work plan.

What You’ll Do

• Build and manage the communication plan so sponsors, team members, and business partners always know where the project stands.
• Identify the resources each project needs and work with resource managers to staff the right skills.
• Set project schedules, find the critical path, and hold teams to the PMO’s delivery methodology and scheduling standards.
• Manage issues, risks, and changes through the PMO’s agreed processes and tools.
• Forecast and report project financials, planned versus actual schedule, and resource utilization; apply cost-to-completion projections and revenue models to your decisions.
• Prepare funding documentation to finance and PMO requirements, and work with Strategic Sourcing and Contracts to produce RFPs, MSAs, and SOWs.
• Lead project reviews and retrospectives, and supply information for audits, status reports, and executive review meetings.
• Direct matrixed project teams of 5 to 75 people without direct reports.
• Contribute to PMO process improvement and help onboard new project managers.

What You’ll Bring

• 5 or more years in a project management role, including developing project teams.
• 5 or more years in an information technology capacity, with a working understanding of applications, databases, networking, telecommunications and connectivity, and security and compliance.
• A bachelor’s degree in computer science or a related field, or equivalent experience.
• Hands-on ownership of project budgets, forecasting, and cost-to-completion reporting.
• Experience preparing RFPs, MSAs, and SOWs with sourcing and contracts teams.
• Deep knowledge of the project management life cycle and systems development life cycles, including Agile, Iterative, and Waterfall.
• Advanced skill in the MS Office suite, including Visio, Excel, PowerPoint, and Outlook.
• The judgment to make decisions within approved scope, schedule, and budget, and to elevate to executive sponsors when a decision falls outside them.
• Clear written and verbal communication with senior management, project teams, and external groups.

Nice to Have

• PMP certification.
• Familiarity with Clarity or another portfolio and program management tool.
• Technology project experience in the hospitality industry.
• Prior involvement in PMO process improvement or PM onboarding.

Location & Schedule

• Hybrid: onsite at the client’s headquarters Monday through Wednesday.
• Hours: 9:00 a.m. to 5:00 p.m.
• No expected overtime.
• Travel: minimal to none.

Why You’ll Want This Role

• You will own high-visibility projects with multi-million-dollar budgets and executive sponsorship.
• The PMO already has a defined methodology, so you can spend your time delivering instead of inventing process.
• You will build and lead cross-functional teams across multiple business areas.