Sr. Manager, Technical Delivery

Blue Shield of CA; Long Beach (CA); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Stellarus is seeking a Senior Manager, Technical Delivery to lead a team of Delivery Leads and oversee cross‑functional programs that span strategic technology initiatives. You will serve as a key escalation point to the Director of Technical Delivery and shape how delivery operates at scale by building team capability and coaching others in AI‑forward practices.

The successful candidate will drive improvement in delivery consistency, manage portfolio programs with varied risk profiles, and

Qualifications

• Bachelor's degree or equivalent and 4+ years in lieu of degree.
• 8+ years in technology delivery or program management with progression.
• 4+ years direct people management experience coaching delivery practitioners.
• Ability to manage multiple programs across risk profiles and stakeholders.
• Strong executive communication skills for senior leadership materials.
• Experience with AI tools and prompting in delivery workflows.
• Familiarity with delivery tooling (JIRA/Confluence/Azure DevOps/Smartsheet).

Responsibilities

• Lead a team of Technical Delivery Leads and oversee cross‑functional programs.
• Own delivery management oversight and escalation point for the Director.
• Shape AI-forward delivery practices and scalable operating models.
• Collaborate with stakeholders to align delivery with strategic goals.

Skills

Executive communication

AI tools proficiency

Delivery leadership

Portfolio management

Education

Bachelor's degree or higher

Tools

JIRA

Smartsheet

Confluence

Azure DevOps

Job description

Your Role

The Technical Delivery organization serves as the execution backbone for Stellarus's strategic technology portfolio, spanning directly owned and executed strategic initiatives as well as cross-functional programs tracked and coordinated across the enterprise. The Senior Manager, Technical Delivery will report to the Director of Technical Delivery. In this role you will lead a team of Technical Delivery Leads, own delivery management oversight for cross-functional programs and Technology Enablement initiatives and serve as a key escalation point and thought partner to the Director. Your leadership directly shapes how Technical Delivery operates at scale - building team capability, ensuring delivery consistency, and modeling the AI-forward practices that define how this organization works.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Bachelor's degree or High School Diploma/GED and 4 years of additional experience in lieu of a degree
• 8 years of prior relevant experience in technology delivery, program management, or technology services with demonstrated progression in scope and responsibility
• 4 years of direct people management experience, with a track record of coaching and developing delivery practitioners (project managers, delivery leads, or similar roles)
• Demonstrated ability to manage a portfolio of concurrent programs across different risk profiles, stakeholder environments, and delivery models
• Strong executive communication skills - able to prepare and present crisp, credible status materials and recommendations to senior and C‑suite leadership
• Proficiency with AI tools and prompt engineering - active experience using LLMs (e.g., Claude, ChatGPT, Microsoft Copilot) in delivery workflows, and demonstrated ability to coach others to do the same
• Experience building structure and operating models in newly formed, evolving, or matrixed organizations
• Healthcare technology experience (payer, provider, or health plan operations) - preferred, not required
• Background in or exposure to AI strategy, enterprise AI adoption programs, or AI-augmented delivery - preferred
• Experience in managed services, outsourced delivery, spinout, or enterprise transformation environments - preferred
• Familiarity with cloud modernization, enterprise SaaS, or large-scale platform programs - preferred
• Familiarity with JIRA, Smartsheet, Confluence, Azure DevOps, or similar delivery tooling - preferred

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.