Sr. Manager, Technical Delivery

Blue Shield of CA; Oakland (CA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Stellarus in Oakland is seeking a Senior Manager, Technical Delivery to lead a team of Delivery Leads and oversee multiple cross-functional programs. You will be responsible for delivery oversight, shaping AI-forward delivery practices, and partnering with the Director to scale operations.

Ideal candidates bring extensive technology delivery and program management experience, with strong executive communication and a track record of coaching delivery practitioners in matrixed organizations.

Qualifications

• Bachelor's degree or equivalent with 4 years of experience.
• 8 years in technology delivery or program management with progression.
• 4 years direct people management experience coaching delivery practitioners.
• Ability to manage a portfolio of concurrent programs with varied risk.
• Strong executive communication skills for senior leadership.
• Proficiency with AI tools and prompt engineering in delivery workflows.
• Healthcare tech experience is a plus; AI strategy exposure a bonus.
• Familiarity with delivery tooling (JIRA/Smartsheet/Confluence/Azure DevOps) preferred.

Responsibilities

• Lead a team of Technical Delivery Leads and oversee cross-functional programs.
• Own delivery management oversight for Technology Enablement initiatives.
• Serve as escalation point and partner to the Director of Technical Delivery.
• Promote AI-forward delivery practices across the organization.

Skills

Executive communication

Delivery management

Program management

AI tooling & prompts

Team leadership

Cross-functional collaboration

Change management

Education

Bachelor's degree

High School Diploma/GED with 4 years experience

Tools

JIRA

Smartsheet

Confluence

Azure DevOps

Job description

Your Role

The Technical Delivery organization serves as the execution backbone for Stellarus's strategic technology portfolio, spanning directly owned and executed strategic initiatives as well as cross-functional programs tracked and coordinated across the enterprise. The Senior Manager, Technical Delivery will report to the Director of Technical Delivery. In this role you will lead a team of Technical Delivery Leads, own delivery management oversight for cross-functional programs and Technology Enablement initiatives and serve as a key escalation point and thought partner to the Director. Your leadership directly shapes how Technical Delivery operates at scale - building team capability, ensuring delivery consistency, and modeling the AI-forward practices that define how this organization works.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Bachelor's degree or High School Diploma/GED and 4 years of additional experience in lieu of a degree
• 8 years of prior relevant experience in technology delivery, program management, or technology services with demonstrated progression in scope and responsibility
• 4 years of direct people management experience, with a track record of coaching and developing delivery practitioners (project managers, delivery leads, or similar roles)
• Demonstrated ability to manage a portfolio of concurrent programs across different risk profiles, stakeholder environments, and delivery models
• Strong executive communication skills - able to prepare and present crisp, credible status materials and recommendations to senior and C‑suite leadership
• Proficiency with AI tools and prompt engineering - active experience using LLMs (e.g., Claude, ChatGPT, Microsoft Copilot) in delivery workflows, and demonstrated ability to coach others to do the same
• Experience building structure and operating models in newly formed, evolving, or matrixed organizations
• Healthcare technology experience (payer, provider, or health plan operations) - preferred, not required
• Background in or exposure to AI strategy, enterprise AI adoption programs, or AI-augmented delivery - preferred
• Experience in managed services, outsourced delivery, spinout, or enterprise transformation environments - preferred
• Familiarity with cloud modernization, enterprise SaaS, or large-scale platform programs - preferred
• Familiarity with JIRA, Smartsheet, Confluence, Azure DevOps, or similar delivery tooling - preferred

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.