Sr Manager, Quality

Amgen; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Quality Assurance to lead compliance oversight of contract labs and manufacturing processes. This pivotal role requires a blend of strong leadership and technical expertise to ensure that all quality standards are met, while also managing relationships with various stakeholders. The ideal candidate will have extensive experience in the biotech or pharmaceutical industry, particularly in quality assurance, and will be instrumental in navigating regulatory landscapes and driving quality initiatives. Join a dynamic team that values innovation and excellence in delivering high-quality products to the market.

Qualifications

• Extensive experience in quality assurance within biotech or pharmaceutical sectors.
• Strong leadership skills in managing cross-functional teams and quality issues.

Responsibilities

• Oversee quality compliance of contract labs and manage quality agreements.
• Lead communication and resolution of quality issues with internal and external partners.
• Prepare for and represent the company during regulatory inspections.

Skills

Quality Assurance

Regulatory Compliance

Project Management

Analytical Skills

Problem Solving

Stakeholder Management

Negotiation

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma / GED

Tools

Project Management Tools

Job description

Career Category Quality Job Description

Senior Manager, Quality

Description

Quality and Compliance Oversight of a contract lab, CMO or a raw material SRE. Alignment with CTA / Marketing Application.

Key Responsibilities

• Be an integral quality member of Amgen cross-functional contract manufacturing team that includes but is not limited to business operations, analytical science, process development, supply chain, etc.
• Lead the representation, communication and management of quality issues with internal partners and external partners.
• Serve as the main Quality point of contact and approver for deviations, change controls, CAPAs, and batch disposition related to Amgen product.
• Manage CMOs to contractual obligations relative to Quality Agreement, Amgen specifications, quality, safety and regulatory requirements.
• Review completed production batch records as necessary and approve master batch records, and other cGMP documents from CMOs / Contract Laboratories.
• Provide quality oversight of the manufacturing, testing, and release of Amgen products at CMOs.
• QA review of all documentation associated with batch release to ensure GMP compliance.
• QP Certification in compliance with marketing authorisations, of products manufactured at Amgen CMOs.
• Negotiator, author and Approver of quality agreements.
• Lead the preparation of the site for and represent Amgen at product-specific Regulatory Inspections and/or during Notified Body audits of CMO Site, as applicable or required.
• Contribute to the successful outcome of all regulatory inspections associated with company business, both internally and at contract manufacturers as required. Present on topics during inspection demonstrating appropriate behaviors and knowledge of the subject areas.
• Review / Approve Master Batch Records.
• Prepare inspection playbooks.
• Identify and mitigate Risk at the CMO or testing Laboratories and/or escalate to management.
• Perform Person in Plant activities as required.
• APR Data Provider.
• Provide Amgen Quality support of CMO site activities (e.g., NPI, tech transfer, PPQ, filings, etc.) site in accordance with the Quality Agreement.
• Monitor and communicate site performances in means of quality metrics to Amgen and Contract Manufacturer.
• Identify prioritization opportunities and determine when escalation is necessary.
• Develop strong partnership/relationship with CMO / testing Lab.
• Manage submission related activities at CMOs as it pertains to international launches, global expansion etc.

Authority

• Decision to release or reject batches.
• Decision to approve or reject deviations, Change Control, CAPA.
• Decision to approve QAGR.
• Provide Quality position on GMP related topics and strategy for the site.
• Decision to approve Master batch Records/Raw Material Specifications.
• Decision to QP certify batches.

Basic Qualifications:

Doctorate degree & 2 years of directly related experience OR

Master’s degree & 4 years of directly related experience OR

Bachelor’s degree & 6 years of directly related experience OR

Associate’s degree & 10 years of directly related experience OR

High school diploma / GED & 12 years of directly related experience.

Preferred Qualifications:

• 10+ years biotech or pharmaceutical industry experience.
• Qualified Person status is essential.
• Additional European Languages - desirable not essential.
• Significant Quality experience at Aseptic Manufacturing facilities.
• Able to facilitate and influence senior stakeholders and partners.
• Able to successfully manage workload and timelines.
• Familiarity with basic project management tools.
• Ability to negotiate a strategic position after taking feedback from multiple sources.
• Strong project management, problem-solving, and analytical skills.
• Demonstrated ability to lead cross-functional teams, consistently deliver on-time, and high-quality results.
• Collaborates and communicates well with others, able to balance divergent inputs from various stakeholders and drive issue resolution.
• Ability to operate in a matrixed or team environment with site, functional, and executive leadership.
• Experience driving decision making by using DAI principles.
• Experience with the “variation management” process.