Sr. Manager, Product Manager- AI Enablement- GPN

Capital One; New York (NY); Hybrid; USD 219,000 - 250,000; Full time

Job summary

Capital One Group in New York City seeks a Senior Manager of Product Management to lead AI enablement within the Global Payment Network. You will own the end-to-end pipeline from ideation to production, partnering with multiple functions to define requirements and build scalable playbooks and a centralized Knowledge Base.

We expect experience translating strategy into consumer digital products, knowledge management systems, and AI/ML product development, with a focus on regulated environments

Qualifications

• Bachelor's or Master's in a quantitative field or equivalent PM experience.
• Experience translating business strategy into consumer digital products.
• Experience building or scaling knowledge management systems or data/content platforms.
• Experience with AI/ML or Generative AI product development, including defining use cases and adoption metrics.
• Experience leading large-scale, cross-functional requirements-gathering across multiple domains.
• Experience operating in regulated or highly governed environments balancing speed with compliance.

Responsibilities

• Own end-to-end AI use-case pipeline from ideation to production.
• Collaborate with 15+ functions to extract requirements and validate context.
• Develop and maintain the GPN Knowledge Base and Context Engine.
• Define adoption and ROI metrics and create scalable playbooks.
• Lead cross-functional teams to ensure BAU execution within governance.

Skills

Product management

Cross-functional leadership

AI/ML product development

Knowledge management

Requirements gathering

Regulated environments

Education

Bachelor's degree (quantitative field)

Master's degree (quantitative field)

Bachelor's degree with PM experience

Job description

### Senior Manager, Product Management (PXDP55)Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team As part of the Global Payment Network's AI Enablement Program, you will lead the centralized use case strategy that powers how GPN builds, scales, and governs AI across the Network. You will own the end-to-end pipeline from ideation to production — identifying and prioritizing the highest-impact AI use cases across Product, Tech, and Business functions. You oversee the development of the GPN Knowledge Base and Context Engine — a centralized, AI-accessible single source of truth consolidating code, contracts, policies, specs, and controls that today live across Mainframe and Cloud codebases, SharePoint, Google Drive, and more. This includes partnering with 15+ functions across the Network to extract and validate requirements, close documentation gaps, and curate validated context graphs that power agentic development, PRD-to-code mapping, and audit-ready traceability — all while keeping humans in the loop. This role sits at the center of the Program's Strategic Delivery pillar, partnering closely with Governance, Training, and Tooling counterparts to ensure new use cases move from pilot to BAU in a well-managed way. You'll define and track adoption and ROI metrics and translate lessons learned into scalable playbooks for the broader Network. Capital One Product FrameworkIn this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:* Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions* Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence* Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value* Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks* Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications:* Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: + A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or MarketingOR* Bachelor's degree in any field and at least 4 years of Product Management experience Preferred Qualifications:* Experience translating business strategy and analysis into consumer facing digital products* Experience building or scaling knowledge management systems, taxonomies, or data/content platforms across cross-functional stakeholders* Experience with AI/ML or Generative AI product development, including defining use cases, prioritization frameworks, and adoption metrics* Experience leading large-scale, cross-functional requirements-gathering efforts spanning multiple business and technical domains* Experience operating in a regulated or highly governed environment, balancing innovation speed with risk/compliance requirements At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product ManagementNew York, NY: $219,000 - $249,900 for Sr. Mgr, Product ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.