Sr. Manager, Product Management

Supermicro; Wayne (CA); On-site; USD 200,000 - 235,000; Full time

Job summary

Supermicro is seeking a Sr. Manager, Solution Management in Wayne, California. This role involves managing product planning and execution, conducting customer research, and leading product strategies for liquid cooling solutions. Candidates should have a solid background in engineering with at least 12 years of experience and a strong understanding of server systems.

The position offers a salary range of $200,000 - $235,000 and requires periodic travel for customer visits and trade shows.

Qualifications

• Bachelor or Master's degree in Computer Science, Electrical Engineering, or Computer Engineering preferred.
• 12+ years of engineering experience preferred.
• Linux expertise a plus.
• Excellent knowledge of server systems, PC systems, and computer peripherals is required.
• Strong initiative and ability to work in a self-directed environment.
• Effective organization and planning skills.
• Demonstrated experience working in cross-functional organizations.
• Creative thinker, to develop new strategies and solutions.
• Ability to lead extended teams and meet deadlines.
• Strong understanding of market trends and customer needs.
• Strong analytical, negotiation and problem solving skills.
• Solid communications skills, both verbal and written.
• Ability to travel up to 15% of the time.

Responsibilities

• Execute in-depth research about customer applications and provide feedback to engineering teams on how to optimize products.
• Manage products through their entire lifecycle until product EOL.
• Create product roadmaps and develop strategies for successful product deployments based on deep understanding of customer requirements.
• Coordinate operational activities from product kick-off to product launch.
• Drive product quality improvement during design and manufacturing stages.
• Create positioning statements, marketing and sales training materials, product specifications.
• Present training materials to internal sales force as well as externally.
• Travel periodically to visit customers and attend trade shows.
• Conduct competitive analysis and develop ecosystem with partners in the industry.
• Manage critical support situations.

Job description

About Supermicro

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary

The Sr. Manager, Solution Management is responsible for the Liquid cooling solution product planning, inventory monitoring, component status auditing, and execution throughout the product life cycle, including promotion, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, purchasing, CM, vendors, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The candidate's job also includes ensuring that the product supports the company's overall strategy and goals.

Essential Duties and Responsibilities

• Execute in-depth research about customer applications and provide feedback to engineering teams on how to optimize products
• Manage products through their entire lifecycle until product EOL
• Create product roadmaps and develop strategies for successful product deployments based on deep understanding of customer requirements
• Coordinate operational activities from product kick-off to product launch; Ensure TTM launches with strong project management skills
• Drive product quality improvement during design and manufacturing stages
• Create positioning statements, marketing and sales training materials, product specifications
• Present training materials to internal sales force as well as externally
• Travel periodically to visit customers and attend trade shows
• Conduct competitive analysis and develop ecosystem with partners in the industry
• Drive technical issues to closure by arranging resources and engaging with other engineering teams to duplicate and debug
• Serve as third level technical support and provide pre/post-sales support
• Manage critical support situations

Qualifications

• Bachelor or Master's degree in Computer Science, Electrical Engineering, or Computer Engineering preferred
• 12+ years of engineering experience preferred
• Linux expertise a plus
• Excellent knowledge of server systems, PC systems, and computer peripherals is required
• Strong initiative and ability to work in a self-directed environment
• Effective organization and planning skills
• Demonstrated experience working in cross-functional organizations
• Creative thinker, to develop new strategies and solutions
• Ability to lead extended teams and meet deadlines
• Strong understanding of market trends and customer needs
• Strong analytical, negotiation and problem solving skills
• Solid communications skills, both verbal and written
• Ability to travel up to 15% of the time

Salary Range

$200,000 - $235,000

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.