Sr. Manager, People Operations

Mylaurelhealth; United States; Remote; USD 105,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Senior Manager in People Operations, where you will lead strategic HR initiatives to foster a scalable, people-first organization. This role focuses on enhancing employee experience, performance management, and compliance while ensuring alignment with organizational values. You will collaborate with leadership to shape a positive workplace culture and drive continuous improvement. If you are passionate about building high-performing teams and thrive in dynamic environments, this is an exciting opportunity to make a significant impact in the healthcare industry.

Qualifications

• 7+ years of progressive HR and Talent Management experience required.
• Bachelor’s degree or equivalent in Human Resources or business administration.

Responsibilities

• Lead day-to-day operations of the People function across the employee lifecycle.
• Design scalable processes in performance management and onboarding.
• Develop talent acquisition strategy aligned with organizational goals.

Skills

HR Management

Talent Acquisition

Project Management

Compliance

Employee Engagement

Education

Bachelor’s degree in Human Resources or related field

HR Certification (PHR/SHRM-CP or SPHR/SHRM-SCP)

Job description

Join to apply for the Sr. Manager, People Operations role at myLaurel.

This range is provided by myLaurel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$105,000.00/yr - $120,000.00/yr

About Us:

myLaurel is the leader in home-based acute care tailored to the needs of frail, elderly, and complex patients. Our innovative Recovery at Home, Rapid Advanced Care, and Acute Care at Home models provide unmatched utilization reduction and readmission prevention for high-risk populations. Utilizing an interdisciplinary team of telehealth physicians, in-home paramedics, and RN care managers, myLaurel ensures patients avoid the conventional acute care journey from ER to admission to post-acute care. The innovative care model creates dramatic cost savings, helps patients avoid hospital-acquired conditions, and radically improves the patient and caregiver experience.

myLaurel Health has three clinical service programs:

• Rapid Advanced Care: on-demand in-home acute care
• Acute Care at Home: hospital patients are discharged home, and advanced care is continued in the home while simultaneously providing transition care, reducing time in the hospital and significantly reducing readmissions
• Recovery at Home: post-hospital discharge program

Summary Description

The Senior Manager, People Operations will lead the development and execution of strategic HR initiatives that foster a scalable, people-first organization. This role will oversee areas of People Operations - including employee experience, performance management, compliance, onboarding, and HR process optimization - while ensuring alignment with organizational values and growth goals. As a strategic partner to leadership, this individual will help shape a positive, inclusive workplace culture and drive continuous improvement across the employee lifecycle.

While the primary focus is on strengthening core HR operations, this role will also support recruitment efforts by developing efficient, scalable hiring processes in collaboration with the department leaders. The Senior Manager will play a key role in refining the talent acquisition function to ensure it meets evolving workforce needs without compromising on candidate quality or experience. The ideal candidate brings strong process development expertise, including project management, a collaborative customer-focused mindset, and a passion for building empowered high-performing teams.

Key Responsibilities:

• Lead and enhance the day-to-day operations of the People function, ensuring excellence in execution across the employee lifecycle.
• Design and implement scalable processes in performance management, onboarding, compliance, PEO partnership, and employee engagement.
• Develop and implement organizational policies and standard operating procedures (SOPs) to ensure compliance and foster a positive work environment.
• Develop and execute a comprehensive talent acquisition strategy aligned with organizational goals.
• Stay current on the most innovative recruiting trends and tools to build and manage a high-quality talent pipeline for both clinical and non-clinical positions.
• Build a close collaborative partnership with your hiring teams, to run an efficient, objective, and inclusive recruiting process and onboarding process.
• Own the candidate experience, keeping it top of mind throughout the recruitment process and training the myLaurel team to do, as well.
• Provide strategic guidance to senior leadership on talent management and People Operations matters.
• Develop recruiting reports and dashboards to track and communicate metrics to the business, while simultaneously using metrics to drive performance across the team.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training.
• Payroll processing in support and partnership with the Finance Department.
• Conducts or acquires background checks and employee verifications.
• Other duties as assigned.

Requirements

• 7+ years of progressive HR and Talent Management.
• A Bachelor’s degree or equivalent in Human Resources, business administration, or other discipline is required. HR certification, e.g., PHR/SHRM-CP or SPHR/SHRM- SCP, is a plus.
• The ability to thrive, and provide structure, in an ambiguous environment. Ability to work in an autonomous environment.
• Experienced working with a dispersed workforce.

Location:

• Permanent full-time remote schedule (Eastern and Central Time Zones preferred).
• Some evening work may be required to ensure candidates are closed.

Employee Classification: Exempt

Salary: $105,000 to $120,000

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

Hospitals and Health Care