SR Manager Operations

LOGISTICS INSIGHT CORP.; Arlington (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Career advancement opportunities

Competitive compensation package

Job summary

Universal Logistics Holdings, Inc. in Arlington, TX is hiring an Assistant Manager to support day-to-day warehouse operations, lead supervisors and hourly staff, and drive safety, quality, productivity, and customer service objectives.

The role reports to the leadership team and aims to improve efficiency and reduce costs across the operation. The ideal candidate will have 3-7 years of warehousing leadership, strong communication, and hands-on experience with inventory control, sequencing, and

Qualifications

• Bachelor's degree preferred; Associate's degree with relevant experience considered.
• 3-7 years of leadership experience in warehousing, distribution, logistics, manufacturing, or transportation operations.
• Experience managing supervisors and large hourly workforces preferred.
• Strong leadership, coaching, and team-building skills.
• Excellent oral and written communication abilities.
• Advanced problem-solving and decision-making skills.
• Strong analytical skills with the ability to interpret operational metrics and trends.
• Experience with Microsoft Office Suite, particularly Excel.
• Ability to work in a fast-paced, customer-driven environment.
• Knowledge of inventory management, warehouse operations, lean principles, and continuous improvement methodologies.

Responsibilities

• Assist in managing daily warehouse operations, including pick and pack, sequencing, inventory control, shipping, and receiving activities.
• Lead and support warehouse supervisors and frontline associates across assigned shifts
• Monitor KPIs related to productivity, quality, safety, attendance, and customer requirements
• Coordinate staffing plans and labor allocation to meet operational demands
• Support employee relations, performance management, coaching, and corrective actions
• Ensure compliance with customer requirements, company policies, and safety regulations
• Partner with General Motors representatives and internal leadership to address operational concerns and maintain service expectations
• Analyze operational data and identify opportunities for process improvement and cost reduction
• Assist with onboarding, training, and development of supervisors and associates
• Monitor inventory accuracy and support cycle counting and inventory reconciliation
• Drive continuous improvement initiatives focused on efficiency, quality, and waste reduction
• Prepare and communicate operational reports, staffing metrics, and shift performance results to leadership
• Support facility audits, customer visits, and compliance initiatives
• Serve as the acting manager in the absence of the Operations Manager

Skills

Leadership

Team-building

Analytical skills

Communication

Problem solving

Excel

Education

Bachelor's degree

Associate's degree

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area.

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third-party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, combined with state-of-the-art technology, provides customized logistics solutions that deliver proven efficiencies and cost savings for our customers. Our operation is based in Arlington, TX and supports General Motors in the area. We manage and operate a warehouse facility providing pick and pack, sequencing, inventory management, and production support services.

Shifts Available: 3rd Shift: Monday - Saturday / 10:00 PM - 6:00 AM

Position Summary: The Assistant Manager will support the overall day-to-day operations of the warehouse facility while leading supervisors and hourly associates to ensure safety, quality, productivity, and customer service objectives are achieved. This role serves as a key member of the leadership team and is responsible for driving operational performance, employee development, and continuous improvement initiatives throughout the facility.

Responsibilities

• Assist in managing daily warehouse operations, including pick and pack, sequencing, inventory control, shipping, and receiving activities
• Lead and support warehouse supervisors and frontline associates across assigned shifts
• Monitor key performance indicators (KPIs) related to productivity, quality, safety, attendance, and customer requirements
• Coordinate staffing plans and labor allocation to meet operational demands
• Support employee relations, performance management, coaching, and corrective action processes
• Ensure compliance with customer requirements, company policies, and safety regulations
• Partner with General Motors representatives and internal leadership to address operational concerns and maintain service expectations
• Analyze operational data and identify opportunities for process improvement and cost reduction
• Assist with onboarding, training, and development of supervisors and associates
• Monitor inventory accuracy and support cycle counting and inventory reconciliation efforts
• Drive continuous improvement initiatives focused on efficiency, quality, and waste reduction
• Prepare and communicate operational reports, staffing metrics, and shift performance results to leadership
• Support facility audits, customer visits, and compliance initiatives
• Serve as the acting manager in the absence of the Operations Manager

The Ideal Candidate Should Possess The Following

• Bachelor's degree preferred; Associate's degree with relevant experience considered
• 3-7 years of leadership experience in warehousing, distribution, logistics, manufacturing, or transportation operations
• Previous experience managing supervisors and large hourly workforces preferred
• Strong leadership, coaching, and team-building skills
• Excellent oral and written communication abilities
• Advanced problem-solving and decision-making skills
• Strong analytical skills with the ability to interpret operational metrics and trends
• Experience with Microsoft Office Suite, particularly Excel
• Ability to work in a fast-paced, customer-driven environment
• Knowledge of inventory management, warehouse operations, lean principles, and continuous improvement methodologies
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• A competitive, results-driven, and career-oriented mindset

What We Offer

• Career advancement opportunities within a growing organization
• Exposure to automotive supply chain and warehousing operations
• Leadership development and operational management experience
• Competitive compensation and benefits package
• Opportunity to make a direct impact on operational performance supporting a major automotive customer

Seniority Level: Mid-Senior Level Employment Type: Full-Time

Universal Logistics Holdings, Inc. (NASDAQ: ULH) is a holding company that owns subsidiaries engaged in providing a variety of customized transportation and logistics solutions throughout the United States, Mexico, and Canada. Our operating subsidiaries provide customers with supply chain solutions that can be scaled to meet their changing demands and volumes. Universal's consolidated subsidiaries offer customers a broad array of services across the entire supply chain, including Contract Logistics, Dedicated Transportation, Intermodal, and Trucking.