Sr Manager, Minor Home Repair

Homage-Senior-Services; Everett (WA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid holidays and vacation

401(k) with match

Job summary

Homage Senior Services in Everett, WA is seeking a Minor Home Repair Senior Manager to oversee the grant program, ensure health and safety repairs, and coordinate budgets, reporting, and staff management.

You will lead a multidisciplinary team, ensure compliance with contracts, and collaborate across departments to deliver accessible home repairs and services for older adults and people with disabilities.

Qualifications

• Bachelor’s degree in business or related field.
• Experience in management and supervision roles.
• Ability to manage contracts, reporting, and budgets.

Responsibilities

• Manage personnel including recruitment, training, supervision, evaluation and discipline.
• Develop and maintain staff relationships to achieve high morale and retention.
• Develop and implement program and department policies and goals.
• Ensure contract compliance with various funding sources and regulations.
• Prepare and submit reports to boards and funding sources.
• Coordinate budgeting and procurement for grants and projects.
• Monitor program effectiveness and quality of work.

Skills

Management

Leadership

Communication

Staff training

Recruitment

Budgeting

Microsoft Office

Salesforce

Contract compliance

Education

Bachelor’s degree in business or related field

Tools

Salesforce CRM

Microsoft Office

Project management software

Job description

NOTE: this role is budgeted to start in the $80,200-90,000 salary range, depending upon experience.Homage Senior Services, formerly Senior Services of Snohomish County is the largest and most comprehensive nonprofit service provider for older adults, people with disabilities, and their families in Snohomish County. Our guiding principles of independence, dignity, and quality of life are realized through our interconnected core service areas: nutrition, transportation, home repair, and social services. We are committed to building an inclusive workplace and offer you the opportunity to work to your fullest potential while making a difference in the community.Summary:The Minor Home Repair Senior Manager is responsible for all aspects of the management, operations, and improvement of the Minor Home Repair grant program. Ensure that health and safety home repairs and accessibility modifications are completed to fulfill multiple grant contracts including budgets, reporting, supply and equipment purchases, and personnel management.Essential Duties and Responsibilities:Manage personnel including recruitment, training, supervision, evaluation and administration of discipline. Develop and maintain staff relationships to achieve high staff morale, productivity, teamwork and retentionDevelop and implement program and department policies, goals and objectivesConduct activities to ensure compliance with contract requirements and regulations with various funding sources and monitor program effectivenessEnsure LNI Safety Training is completed by program staffPrepare and submit reports to the Board of Directors and the multiple funding sources as required by contractsWork alongside Information Technology to upgrade department softwarePrepare and submit monthly, quarterly and annual reports required by (but not limited to) the Snohomish County Grants Administration, the City of Everett, City of Marysville, HUD’s OAHMP and others as neededAssist in preparing annual budgets for all Minor Home Repair funding sourcesGrow relationships with vendors to negotiate lower pricingEnsure marketing and outreach for programs is sustained to grow client baseCollaborate with Philanthropy to support program fundraising effortsMonitor and audit the work completed by office staffConduct work inspections to ensure quality of work completed and compliance with local codes, ADA requirements, and contract requirementsEnsure permits are purchased for required work ordersComplete NEPA Environmental Reviews for all CDBG work orders before work beginsOversee the purchasing of Minor Home Repair large items including expendable supplies, tools, equipment, and vehiclesMonitor the storage and organization of all records for reports, work, labor, and material receipts for seven yearsComply with all audit requests for each grant and agency, report and correct any findingsAdminister fair housing plans; this includes Affirmative Fair Marketing, Equal Opportunities requirements, marketing, and ensuring staff, equipment and supplies availabilityRegular and routine attendanceOther duties as assignedReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Minimum Qualifications:Bachelor’s degree in business or other relevant field5+ years’ experience in management and supervisionDemonstrated leadership skills; ability to educate, mentor, and build trust with staff teamsAbility to relate to people at all levels of an organizationEffective verbal and written communication in English sufficient to perform the essential duties and responsibilitiesExperience with and ability to manage all phases of residential construction and/or repairExperience fulfilling government contractsAbility to address challenges and problem solve with professionalismAbility to accurately input data into required systems; effective working knowledge of Microsoft Office suite (Outlook, Teams, Excel, Word, PowerPoint, SharePoint) and Salesforce; comfortable navigating in Microsoft Windows environment and using internet browsers.Must have a valid Washington State driver's license, no more than 1 moving violation in past 2 years, and proof of insuranceAbsent any regulatory or contractual requirement for specific education/certification, other combinations of applicable education, training, and experience which provide the knowledge, skills, and abilities necessary to perform effectively in the position may be considered.Preferred Qualifications:Experience with providing services to the aging communityExperience with non-profit organizationsExperience with diverse communitiesFluency in other languages in addition to EnglishWork Environment and Physical Demands:This work is performed primarily in an office environment, occasionally in the field (clients’ places of residence) and/or in public venues.When necessary, the ability to work in a semi-open office setting with frequent in-person interactions.Work is typically performed seated, but may require some amount of time standing, and some amount of bending, crouching lifting, walking, carrying and other movements.Must be able to lift at least 25 pounds occasionally related to program equipment/supplies.Work requires occasional travel away from the office during normal business hours.Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.SUMMARY OF BENEFITSEmployees working 25 hours or more are eligible to enroll in medical, dental, vision, basic life, and critical illness insurance, with an increased cost share for employees scheduled for 25-29 hours/week. Employees working 20 hours or more per week receive 11 designated paid holidays plus 2 "floating holidays" per year, as well as paid vacation and sick time. Employees age 21 and older are able to enroll in our 401K plan upon hire and, after one year and at least 1000 hours worked, will be eligible for our matching program.NOTE: This role is budgeted to start in the $80,200-90,000 salary range, depending upon experience.