Sr. Manager, International Programs

Hidden Jobs; United States; Hybrid; USD 130,000 - 165,000; Full time

Benefits offered by this job

Comprehensive health benefits

Unlimited PTO

Relocation assistance

Job summary

Hidden Jobs is seeking a senior leader to own end-to-end delivery of multiple international programs, from pre-sale engagements through post-sale deployment and support. You will drive milestones, coordinate diverse teams, and ensure operational excellence across borders and time zones.

In this hands-on role you will translate contracts into actionable plans, manage scope, schedule, budget, and risk, and serve as the primary customer contact to build trust and deliver measurable impact.

Qualifications

• Track record delivering complex, multi-stakeholder programs across multiple countries.
• Experience with international procurement, contracting norms, and compliance.
• Strong program management fundamentals: scope, schedule, risk, and critical-path planning.
• Ability to operate independently in a small, high-output team.
• Excellent cross-functional communication to clarify ambiguity.

Responsibilities

• Own end-to-end delivery of multiple concurrent international programs.
• Translate contracts into executable program plans with milestones, deliverables, ownership, and accountability, then drive follow-through across all stakeholders.
• Manage scope, schedule, budget, and technical risk across diverse environments without dropping threads.
• Serve as the primary customer relationship contact across organizations and geographies.
• Coordinate alignment across Legal, Finance, Product, Science, Engineering, and Customer Success, resolving blockers and maintaining momentum.
• Support pre-sale deal reviews, scope proofs of concept, and validate the technical and financial picture before commitments.
• Surface risks early with proposed mitigations and close gaps between customer expectations and delivery.

Skills

Program management

Stakeholder management

Cross-functional communication

Risk management

Independent work

Contract terms knowledge

Job description

Role overview

A senior leadership role within a customer delivery and operations function, driving complex, high-stakes programs across international borders, time zones, and organizational boundaries. The position is hands-on: the manager personally executes rather than coordinating from a distance, owning the full lifecycle of customer programs from pre-sale technical engagement and proof of concept through post-sale delivery and operational support. It suits an operator who thrives in a fast-moving environment where program frameworks are still being built and where mission-critical contexts demand disciplined follow-through.

Responsibilities

• Own end-to-end delivery of multiple concurrent international programs, from contract kickoff and proof-of-concept execution through operational deployment and ongoing support.
• Translate signed contracts into executable program plans with defined milestones, deliverables, ownership, and accountability, then drive follow-through across all stakeholders.
• Manage scope, schedule, budget, and technical risk across diverse operational and regulatory environments without dropping threads.
• Serve as the primary customer relationship contact, building direct trust with decision-makers and technical counterparts across organizations and geographies.
• Coordinate alignment across internal teams including Legal, Finance, Product, Science, Engineering, and Customer Success, resolving blockers and maintaining program momentum.
• Support pre-sale deal reviews, scope proofs of concept, and validate that the technical and financial picture is solid before commitments are made.
• Surface risks early with proposed mitigations and proactively close gaps between customer expectations and delivery.

Requirements

• Demonstrated track record personally driving complex, multi-stakeholder programs across countries and regulatory environments to successful outcomes.
• Experience navigating international procurement processes, contracting norms, cultural expectations, and compliance requirements.
• Strong command of program management fundamentals: contract terms, technical requirements, stakeholder mapping, risk management, and critical-path planning.
• Ability to operate independently in a small, high-output team where there is no large program office behind the role.
• Excellent cross-functional communication skills, with the ability to challenge scoping teams and bring clarity to ambiguous requirements.
• Comfort building program frameworks and processes rather than inheriting a mature operating model.

Nice to have

• Background supporting national agencies, large enterprises, or other mission-critical operational deployments.

Benefits and work setup

• Anticipated salary range of $130,000-$165,000, subject to local market and candidate experience.
• Comprehensive health benefits, unlimited paid time off, and additional benefits included.
• Relocation assistance may be available for certain roles.
• Collaborative in-person culture complemented by remote flexibility, with an emphasis on impact and delivery over hours logged.