Sr. Manager, HFC - Coastal East Region

Mediacom Communications; Gulf Breeze (FL); On-site; USD 75,000 - 140,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid vacation, holidays and flex paid 

401K with generous company match

Employee discounts on Mediacom service

Education Enrichment up to $5,000 per/

Employee Wellness Program

Job summary

Mediacom Communications is seeking a Senior Manager of Engineering to lead and direct engineering staff in Gulf Breeze, FL. The role focuses on designing, deploying, and maintaining Headend, IP, HSD, VOD, VoIP and Digital Video systems to deliver top-tier customer service.

Ideal candidates have a Bachelor's in Electrical Engineering and 10+ years of leadership experience, with strong communication skills and knowledge of VOD, IP networking, and ROI considerations.

Qualifications

• Bachelor's Degree in Electrical Engineering or equivalent experience.
• 10+ years industry experience in engineering or related field.
• Strong leadership and prior management experience.
• Excellent written and oral communication skills.
• VOD knowledge preferred; ROI/IRR understanding helpful.
• IP background a plus; CAD experience advantageous.

Responsibilities

• Develop plans for constructing, operating and maintaining Headend, IP, HSD, VOD, VoIP and Digital Video systems.
• Collaborate with Corporate Technology group to design effective customer solutions based on current/future network topologies.
• Maintain vendor communications for diagnosing and rectifying problems.
• Participate in capital budgeting related to engineering new services.
• Hire and develop engineering team; set goals and performance metrics.
• Ensure compliance with FCC and other regulatory entities.
• Inform VP, Engineering of unresolved technical issues in a timely manner.
• Contribute to disaster recovery planning and company vision of customer service leadership.

Skills

Leadership

Communication

Financial ROI/IRR understanding

IP knowledge

Education

Bachelor's Degree in Electrical Engineering

Tools

Microsoft Office

Visio

Excel

Word

CAD system

Job description

Position

Senior Manager, Engineering - position will sit in Gulf Breeze, FL

Position Overview

Lead and direct Engineering staff in design, deployment and maintenance of Headend, IP, HSD, VOD, VoIP and Digital Video systems.

Company Benefits

• Health, vision, and dental insurance.
• Paid vacation, holidays and flex paid time off.
• 401K with generous company match.
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services is provided.
• Education Enrichment up to $5,000 per year for qualified employees.
• Employee Wellness Program.

Position Responsibilities

• Develop plans and procedures for constructing, operating and maintaining Headend, IP, HSD, VOD, VoIP and Digital Video systems.
• Work in concert with the Corporate Technology group to design and implement the most effective solutions for our customers, based on current and future network topologies of Mediacom Communications.
• Develop, provide and maintain positive communication with vendors for diagnosing and rectifying problems.
• Actively participate in capital budget as it relates to engineering new services.
• Hire and develop engineering team.
• Facilitate goal setting and development of performance measurement tools used to manage staff.
• Assure compliance with all FCC and other regulatory entities.
• Inform Vice President, Engineering, in a clear, concise and timely manner of unresolved technical issues.
• Develop and participate in technical disaster recovery plans.
• Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork.
• Perform other duties as required or assigned.

Position Requirements

• Bachelor's Degree in Electrical Engineering or equivalent industry experience required.
• 10+ years industry or related industry experience.
• Strong Leadership Skills – previous management experience required.
• Excellent Computer skills including Microsoft Office Products (Visio, Excel, Word). Use of CAD system a plus.
• Excellent written and oral communication skills.
• VOD systems knowledge preferred.
• Understanding of engineering based on ROI and IRR preferred.
• IP background a plus.

Disclaimer

The salary range for this position is $75,000 - $140,000. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.