Broadband Specialist V, Headend

Kinsley Power Systems; Alabama; On-site; USD 29,274 - 42,664; Full time

Benefits offered by this job

Company provided vehicle and gas card

Paid vacation and holidays

401K with company match

Education Enrichment up to $5,000 per year

Job summary

Kinsley Power Systems in Alabama is looking for a skilled technician primarily responsible for the maintenance, repair, and general upkeep of telecommunication systems. Candidates should have a minimum of 8 years in cable television or telecommunications, with at least 3 years as an Advance Technician.

The position offers competitive pay ranging from $21.25 to $30.97 an hour, along with excellent company benefits such as health insurance, paid training, and a 401K plan with company match.

Join our team and play a crucial role in ensuring high quality service delivery and customer satisfaction.

Qualifications

• 8 years of Cable Television or Telecommunications Technical Experience.
• 3 years as an Advance Technician or equivalent experience.
• Valid driver’s license and satisfactory driving record.

Responsibilities

• Perform maintenance and repairs on headend equipment.
• Conduct regular testing and documentation per FCC rules.
• Train personnel as directed by supervisor.

Skills

Cable Television Technical Experience

Communication Skills

Problem Solving

Education

High school diploma or GED

Associates degree (preferred)

Job description

Position Overview

Primarily responsible for maintenance, repair, additions, alterations and general upkeep of primary headends, secondary headends, hub sights and relay sights, antennas, towers, earth stations. Reception, processing, combining and transmission of standard analog and digital CATV services, high speed and telephony duties as directed by Supervisor.

Company Benefits

• Company provided vehicle and gas card
• Paid on the job training and opportunity to promote quickly
• Company provided tools, tablet, and phone
• Health, vision, and dental insurance
• Paid vacation, holidays and flex paid time off
• 401K with generous company match
• Pay increases through self-guided training
• Performance bonus potential
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
• Education Enrichment up to $5,000 per year for qualified employees
• Company provided uniforms and boots
• Employee Wellness Program

Position Responsibilities

• Perform all job responsibilities and duties of a Broadband Specialist I-V
• Perform regular maintenance, repair, testing alignment, alterations and adjustment on all headend equipment including, but not limited to, processors, modulators, demodulators, encoders, decoders, satellite receivers, all types of switchers, fiber optic transmitters, fiber optic receivers, other fiber optic equipment, digital headend equipment, telephony equipment generators, air conditioning, power conditioning and other headend and plant equipment
• Ability to perform regular proof of performance and other headend and plant testing, documentation and reporting in accordance with FCC rules
• Perform headend alterations including design changes, service additions, service changes, channel rearrangements, equipment improvements and changes including air conditioning, power conditioning, standby generators, towers, antennas and satellite RX/TX stations
• Maintain thorough and current proficiency of FCC performance specifications, and can, without supervision, initiate and complete comprehensive testing including (but not limited to) all FCC required or recommended tests and measurements
• Insure that the headend and all related equipment is properly maintained within these specifications at all times
• Perform training of personnel as directed by supervisor
• Properly protect and defend equipment, property and material against loss, theft or damage
• Maintain all equipment assigned in proper working order including regular calibration, repair, adjustment and alignment
• Maintain security, including security and alarm systems, of facilities in accordance with policy
• Perform installations and changes of service, while adhering to applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience

Position Requirements

• 8 years Cable Television or Telecommunications Technical Experience with at least 3 years as an Advance Technician or equivalent
• High school diploma or GED required. Associates preferred
• Valid driver’s license; satisfactory driving record required
• Ability to interpret and correctly fill out various work order forms provided by the Company
• Ability to interact with customers and co-workers; ability to communicate verbally
• Good written and oral communication skills
• Ability to work in all weather conditions and at various heights
• Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required

Physical Requirements

• Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools

Equal Employment Opportunity

Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

Disclaimer

The salary range for this position is $21.25 - $30.97 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.