Sr. Manager EPP- ecommerce

Samsung Electronics Perú; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Samsung Electronics America, Inc. is seeking a Senior Manager for the Enhanced Partner Program (EPP) to drive engagement and revenue across Education, Military, Government, and Fortune-500 segments.

You will curate experiences on Samsung.com, optimize customer journeys, and lead cross-functional initiatives with analytics-driven decision making. The role requires strong communication, a history of leading teams, and experience with EPP programs or HR/benefits partnerships.

Qualifications

• 8+ years of sales or sales operations experience.
• 5+ years of technology or telecommunications experience.
• 3+ years of business development experience.
• 3+ years of experience working with, or for, a Fortune 1,000 organization.
• Experience with communicating business insights and requirements.
• History of leading and developing business teams.
• Preferred Qualifications: Experience with EPP programs and/or partnership with HR/benefits managers
• Bachelor’s degree
• Excel skills (including formulas and lookups)
• Solid Tableau skills (including Tableau Desktop experience)
• #LI-MS1

Responsibilities

• Drive revenue across key audiences and across product categories.
• Lead EPP aggregator program via partnerships, planning, enablement, and execution.
• Deliver data-driven insights and executive-ready presentations.
• Perform analytics using Excel and Tableau; translate findings into actions.
• Collaborate with Sales, Finance and Operations to close gaps.
• Develop cross-functional initiatives and optimize customer journeys.
• Provide weekly and monthly reporting of segment metrics.

Skills

Sales operations

Technology experience

Business development

Fortune 1000 experience

Insights communication

Leadership

EPP partnerships

Excel

Education

Bachelor’s degree

Tools

Tableau Desktop

Job description

Position Summary

Position Summary This role is not eligible for immigration sponsorship Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

The Samsung direct-to-consumer ecommerce team is looking for a Senior Manager for the Enhanced Partner Program (EPP). EPP provides exclusive programs and discounts to key audience segments such as Education, Military, Government, and Fortune-500 employees. This role will specifically focus on driving improved performance (across multiple KPI) by curating experiences on Samsung.com, and optimizing the impact of customer journeys and marketing tactics. The individual is expected to lead through influence, managing initiatives that require cross-functional partnership. The role also includes creating insights/presentation for executive reviews. A successful candidate is highly analytical with critical thinking skills and business savvy. Adaptability is required, as this role will be working in a highly matrixed, fast pacing organization.

Contribute to the overall success of the business unit and help drive $1B+ in revenue Drive revenue across key audiences, across all of Samsung’s product categories Drive new and incremental engagement from partners within the program Design and execute programs that will drive engagement/revenue Partner with cross-functional teams to deliver new initiatives Provide valuable segment insights to business and cross-functional leaders Provide weekly, monthly, and ad-hoc reporting of all relevant segment metrics Perform analytics using Excel and Tableau. Write detailed requirements for technical resources to follow. Create presentations with compelling data driven story to share with leadership, cross-functional teams to provide insights and recommendations Work with Category Management, Sales, Finance and Operations team to define and work on gap closures Deeply understand the meaningful differences between key audience segments (ex: Education, Military, Government, Corporate Partners) and identify actionable insights. Lead EPP aggregator program by managing strategic partnerships, business planning, partner enablement, and end-to-end program execution Drive partner performance through commercial strategy, contract management, marketing initiatives, cross-functional collaboration and data-driven performance optimization.

Solid communication and presentation skills

Skills and Qualifications

• 8+ years of sales or sales operations experience
• 5+ years of technology or telecommunications experience
• 3+ years of business development experience
• 3+ years of experience working with, or for, a Fortune 1,000 organization
• Experience with communicating business insights and requirements
• History of leading and developing business teams
• Preferred Qualifications: Experience with EPP programs and/or partnership with HR/benefits managers
• Bachelor’s degree
• Excel skills (including formulas and lookups)
• Solid Tableau skills (including Tableau Desktop experience)
• #LI-MS1

Benefits

• Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more.
• In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/ Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [e-mail] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Company Values and Diversity

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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About Samsung

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).